After owning this Laptop for 2 months the silver finish around the wrist rests and track pad buttons wore away to reveal the black plastic underneath.Upon contacting Sony via its online Vaio warranty service I got the following reply in broken english. (they havent even seen it)------------------------------Dear Sir/Madam,Thank you for contacting us.Kindly be advised that this is considered to be Cosmetic Damage, & will be chargeable repair.After providing the information below , will have the Repair Center engineer call you to discuss Cost---------------------------------------So if you do consider buying one bear in mind the laptops coating will most probably wear away within the first couple of months of use leaving some nice black patches on the wrist areas and Sony will expect you to pay more that £150 for the repair.Overall very disapointed and not going to buy another Sony.

well.. I don't think disappointment quite covers my feelings for this laptop. i was bought this laptop at work to use as my main machine. My main problems are slowness, the screen often blacks out for no reason, connectivity, failure opening documents, freezing and often the connection to the internet goes for no apparent reason. Like me are you thinking i don't know how to use it? have downloaded a virus or clogged up the system.. well 3 of my colleagues also have this laptop and also have exactly the same problems. We can't wait until the company will offer to buy new computers. We have tried reinsatlling the operating system, wiping the ...  Read the complete review

User-friendliness is, of course, a must for any laptop. After all, what's the point in having five hundred giga bytes of memory to play with if one can never navigate through 'my documents' without severe tooth grinding? Due to failing eye sight, I replaced my old fifteen inch screen Dell with the eighteen point four inch screen sony vaio, and upon first booting her up, felt slightly underwhelmed. Navigation around files was problematic at first, as was the screen default settings (brightness and screen saver issues). Never the less, I persevered, spent a good half hour adjusting settings, and found myself in charge of a very adequate machine. The core two ...  Read the complete review