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I have had the VGN-NS20E (pink) for about three years now, which isn't too bad considering many laptops only seem to have a lifespan of a year or two. Three members of my family have the same one and mine has definitely had the most use so there are a few problems now but in general for a first year or so it was fast, had enough memory and the screen being bigger is good as long as you aren't planning to take it around too much - it is quite heavy and bulky so not the most portable. I originally bought this because of the power cable at the back as I have had quite a few problems with the slot for the power cable breaking with other laptops. I have had to replace the battery for this (and a Sony battery puts you back quite a bit - about £100) but the battery still lasts less than an hour. I also have a huge problem with overheating - it is quite old but it heats up a lot after just being on a few minutes. So if you aren't planning on transporting this around and you don't use the computer a huge amount, this is a good purchase as it seems to last quite a long time with a bit of TLC.
I bought this laptop in June 2009. It is the 3rd laptop I have had, with my previous laptops being a Fujitsu Siemens and an Acer. Both of my previous laptops have not lasted more than a couple of years each and I really wanted to spend that little bit extra to get one that would last. I ultimately bought this laptop on the basis of the Sony brand, despite my IT geeky friends saying it's not worth paying the extra for the name!
Anyway, at first I was blown away at how much quicker it was compared to my old Acer and was impressed with the design, especially robustness. However, just after I'd had it for a year (coincidentally after the warranty expired) I started having various 'technical difficulties'; things like not always connecting to my wireless network (despite other devices connecting without problems) and the external monitor display not working. Being not particularly IT minded, I haven't managed to resolve this issues (despite trying various suggestions found by searching online) and to speak to a Sony support operative, you have to phone a premium rate telephone number when out of warranty - a joke!
I'm still using this laptop and I must say one thing I am still impressed with is the battery life, although I have looked after this laptops battery much better than for previous laptops. But I wouldn't buy a Sony again.
Sony Vaios have built a reputation for themselves as an excellent series of laptops, and this is no exception. It is by no means the highest spec Vaio (as you would expect, as it sits on the lower end of the price spectrum) but it is well suited for home computer use.
The screen is outstanding - sharp and clear, perfect for watching films. Similarly, the keyboard is top notch and of a very high quality. The keys are a good size and are slightly tapered, allowing for easy typing.
There are issues with this laptop and iTunes, which can only be resolved by removing some of the pre-installed Vaio media control programs. Also, the standard graphics card isn't stunning - whilst older games such as Sim City 3000 will run, others like Team Fortress 2 will struggle. This is definitely not a gaming laptop! The laptop uses a Intel Pentium Dual-Core T3400 processor, which is fine for what the laptop is designed to do - run standard office programmes. However, it lacks the power of it's rivals which can let it down.
In conclusion, this is a great laptop for home use but one that gamers and those who require high processing power avoid.