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I have had this laptop for two and a half years now - and have found it very easy to use, although it can get a little fiddly with the 'special functions' on the mouse/scratch-pad area. Especially if I am clicking on something and accidentally activate this area of the mouse - then it sticks, and I have to gently try and touch it in the correct place (top right) so as to deactivate it. However, having mastered that (sort of) after so long, it is a good feature as it allows very quick access to pre-set files/folders meaning that you do not have to click into the program / menu's and take the long-winded route into area you may wish to access quickly. the screen allows HD to be seen (i.e. on bbc iplayer) and is of a reasonable size. it can be weighty, but I guess I'm comparing it to the tiny notebooks which are available now. Overall, a good buy and easy to get used to - plus quick to get going and operate.