DONT TOUCH THIS WITH A BARGEPOLE! I truly am bemused at the lack of quality this has produced. I bought this solely to do work on it and enjoy the delights it promised me. What i found was completely contrary to what i needed. I needed something that could run several programs on and i was assured by the shop i bought it from that i would be able to run things smoothly and have fast downloads and all the usual jargon the decide to tell me even if i didnt ask for it. So off i go to my study area and load it all up which i must admit was quicker than expected but when it came to downloading a program or having several things open to do different work on, it froze or did not respond for at least ten minutes! This laptop is worse than my old one because at least my old one crashed but recovered the programs rather than deleting them. Im actually still tempted to go back to using my old one which although got incinerated, probably still works faster than this. Having one program open it works brilliantly but if you open more than one and even dare to do any work, it cannot cope! Im not really good with computer technology but i dont recommend this to anyone that goes to Uni or college.