Troubled toshiba (Toshiba Satellite Pro U400)

Member Name: vendettagirl

Product:	Toshiba Satellite Pro U400
Date:	09/01/09 (156 review reads)
Rating:

Advantages: Good design, range of features

Disadvantages: Frequently problematic, required external fan

This laptop, while being a powerhouse in terms of memory, speed and design for the price paid, has often in my experience been riddled with technical problems. Due to the high level of energy used when powering the laptop, this often resulted in the product overheating and crashing, causing the loss of unsaved data that was incredibly inconvenient. This continued to the extent where I was forced to return the product to Toshiba support who recovered it, but the problem could not be effectively resolved without the laptop being placed upon a laptop fan base that resulted in more expense, and reduced the flexibility of movement that you would expect to be able to experience with a laptop.

The screen size and resolution have been good, but the frequent technical issues that have resulted in the product needing professional support have made this laptop not worth the value it was bought at. It was subsequently replaced with a different model laptop, that did not suffer any of these problems.

Credit due to Toshiba support, their service when this laptop was damaged was always prompt and helpful, although not necessarily successful at producing long lasting results.

Summary: A quality laptop let down by its own incapability to function

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