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We've been using this printer in my office for about two years now. I can't say how much it cost as I wasn't involved in the purchase. I also wasn't involved with the set up but it seemed pretty straight-forward as I recall, even for our IT department! In fact any technical issues we've have had tended to be network related - connection being lost and whatever. As that happens with the PCs too, I'm assuming this is caused by network issues rather than the printer having a hissy fit.
It is a bulky printer and takes up a fair amount of worktop space, and is heavy to move. It isn't as quiet as some, I can usually hear it where I am seated 'around the corner' from it. It requires four ink toners: yellow, cyan, magenta and black. It is best to buy them as a multi pack to save money and I would strongly urge you to buy the official inks - we have had nothing but print quality problems when we experimented with various refills and non-branded compatibles. It was a false economy. Using the genuine inks we have seen that the colour is consistent and we don't get patches and shading. Due to the nature of our business it is important to get a good colour representation and for this to be consistent.
It does not scan or colour copy - it is just designed to be a standard colour printer. It prints A4 only as far as I can tell, and the feed tray has coped with regular paper, Avery labels and thin card with no problems or jams.
Depending on the size of the file, it can sometimes take a while to 'see' that it has a print waiting, but this could be down to our company network. Normal text documents print in no time at all, it is colour photos and diagrams that are slower but I would expect that.
Overall I think this printer was a good choice - it seems reliable and print quality is good (with genuine inks)