Before buying a laser printer, I investigated the machines in PC World, as well as making enquiries through the manufacturers (via tech-support). Kyocera not only had the best product in terms of output quality and cost per page, but their support service was the quickest and most efficient. I felt confident that if I had any issues that they would be able to resolve them quickly and easily. (When e-mailing them, I received prompt replies - normally within an hour, unlike Epson, who still haven't replied 14 months on...) The printer itself is a little larger (in terms of its footprint) than a sheet of A4 paper. It is fairly quiet in operation and shuts ...  Read the complete review