The Egg comes first! (egg loans)

Member Name: Kitten23

Product:	egg loans
Date:	09/08/04 (328 review reads)
Rating:

Advantages: Efficient service, excellent interest rates, easy to use

Disadvantages: Not good for Internet phobics?!

I can thoroughly reccommend Egg Loans. If you are thinking of getting a personal loan, you should definitely look at Egg.

Interest: The interest rate on mine is 6.9%, a special offer which won't be valid any longer. I had an existing Egg account. I believe that Egg's interest rates are always competitive.

Terms: Egg is commendably transparent and free from small print. You can see the terms of your loan. You can make extra payments or pay off the entire loan whenever you like, with no penalties. Otherwise, your regular payment is taken by direct debit from the account you choose.

Application process: is overall remarkably quick and painless. You can apply online at Egg.com, which is quick and painless. You can see clearly what you would be paying over various periods, and amounts, before applying. The Egg customer service people then call you within 2 days - I was called the next day - to ask for further information. This is a little tedious and long winded (for me the call lasted about 15 mins) - but they're paying! The customer service was of a high standard, courteous and pleasant (and not in India!). There was a minimum of stupid/ irrelevant or intrusive questions, and I could see why they asked them. You get a decision there and then. If the loan is approved, you are posted a form - mine arrived quickly and was idiot proof to fill in. You're told when you can expect the money, which was within 4 working days. It was there.

General: The Egg website (for anyone new to it) is easy to use. You can view your loan account whenever you like, and see very clearly what you are paying. You don't get paper statements, however you are e-mailed when your payment has gone out.

Egg is the best value loan I found, however, Egg is apparently due to be taken over...so who knows what will happen!

Summary: