If Loans (Halifax)

Member Name: onthebeach8

Product:	Halifax
Date:	29/06/01 (293 review reads)
Rating:

Advantages: free 3 month cover, Great customer service, no hassle and good apr

Disadvantages: none as yet

If loans are a part of Halifax with no branches it's basically internet and telephone banking. I applied for a loan with them 3 months ago and the service was brilliant. The APR is 10%. Which is lower than most major banks and with a company you can trust. I only borrowed £3000 to pay some bills etc so it wasn't an extremely large amount of money. But as the amount you borrow goes up the interest rate goes down, so you never know i may use them for bigger purchases !

Anytime i asked a question, as it is my first loan. They were so helpful and really knew what they were talking about.The only problem was as they are a popular company or not enough staff it took a long time for them to answer the phone and i was on hold for about 8 mins. The money comes out of my account by Direct Debit and i get no problems... well so far anyway !!

I get a nice piece of paper telling me what they took out of my account last month and when they are going to take out the next payment and they leave me alone.

I heard about IF from a friend who said their interest rate rate was good and she received good service. This is the first online / non branch service i have used and so far i am impressed .
I was a bit weary considering you can't just pop round the corner and talk to someone face to face if you have a problem. But i only had one problem and that was sorted within minutes.

I also, when i started my loan got 6 months free cover in case of sickness etc. And then I got a lovely letter saying that it had been extended for an extra 3 months. Wow Thanks !!!!!!

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