Northern Rock

I made an internet application for a loan with this company, the web site stated that I would receive documentation within 48 hours, as I made the application fairly late on a Wednesday, I was noy unduly concerned when no documentation had arrived by Saturday. When Monday arrived with still no documentation, I contacted them to say I had received no documents, their call centre employee told me "there no problem, your loan has been approved you should have the forms in the next day or so". The following Wednesday (1 week later) I received a call from them to ask why I had not returned the signed form, I told the lady that I had received no documents, she said ...  Read the complete review

We bought a house recently and used Northern Roack through a local broker. Everything was going ok until we told them that my partners wage was going to increase and they said they would recalculate it. This meant we could put an offer in for the house we wanted. Which we did! All they has to do was do a small calculation of his new hourly rate multiplyed by the hours he worked in a week. Sounds simple you may ask, no, it took them 4 weeks to do this calculation. I did it myself on the calculator and it took me approx 4seconds. We were on the phone to them and our broker every day for weeks, right up until the day before we were due to get the keys for our new house ...  Read the complete review

When I intially took out my Northern Rock Loan I found their customer Service excellent and very efficent. However I wanted to repay my loan early and found that was where the service was lacking somewhat. I had to call them a second time to verify my settlement sum and found that after a few months my settlement figure was way over what my intial loan had been. considering it had had several repayments made I was surprised. I was told intially I would have to send a cheque and then when I re-rang I was told I could use my debit card over the phone and had to cancel the direct debit myself. ...  Read the complete review

When I took out a Northern Rock personal loan for £5000 a bit over a year ago, the interest rate was the best I could find. Since then they still appear on the best buy tables, at least for loans without payment protection. One of the key features is that they charge the same interest rate for any loan between £1000 and £25000. This makes them really good value for a £1000 loan. For bigger amounts some of their competitors may be cheaper. If you are thinking about taking out payment protection for a loan, make sure you work out just how much the insurance premiums will cost. When I checked, they increased the effective interest rate on the loan from under 9% to ...  Read the complete review

If your looking for a low cost loan, look no further! Whilst trawling through all the normal boring literature to find myself a suitable loan company I came across Northern Rock. They were offering a staggering 8.5% Apr on any loan from £3000 to £15000, which I believe to be the lowest rate I have ever seen for this particular amount of money! I then thought where's the catch? They had an on-line application form so I thought i'd give it ago and see how I got on. To my suprise there on line application system is quite simple, quite short and easy to complete. (Ususally if you have ever applied on-line for a loan before your faced with a wall ...  Read the complete review