Great customer Service (Provident Personal Credit)

Member Name: kmerc1

Product:	Provident Personal Credit
Date:	26/10/09 (75 review reads)
Rating:

Advantages: Quick cash

Disadvantages: Interest rates

After facing needing some money for my brothers wedding, and being turned down by my bank and an extension on my credit card i had two options, don't go to his wedding, or get a provident loan. After applying online (this is where they do your credit check) an agent called me within a couple of hours, and we arranged a meeting on the next monday. My agent came round, discussed the loan amount, the loan term, and the interest, and asked me to sign a couple of forms. She said she'll be round with the cash in 2 days and she was. I've had this loan for around 6 months now, and I actually like my agent. She's friendly, reliable chatty and always thanks me for paying on time, there will be a time where I will need to use provident again, and I will have no problems in speaking to my agent about it. Yes the interest rate is stupidly high but they always make sure you only take out what you can afford to pay back.

Summary: Great service if you are in desperate need but understand the high interest rates before you enquire