I write this review of an experience I had with yes car credit through a friend rather than through using them myself. I have been lucky enough in life to be able to afford the things I have wanted with relative ease but not everyone has this luxury and people like yes car credit feed off of that.
My friend in question had an old car that had failed its MOT and was going to cost way over £400 to fix so it was time for a new car, as he travels over 80 miles a day to and from work he needed something reliable and could not afford to buy a decent car outright. His credit rating was not the best either so he was finding it hard to get finance, up stepped yes car credit offering him the earth and he jumped at it.
He went to see the cars they had to offer with me driving him there trying to persuade him not to use them all the way. They certainly had some nice cars but all were way over priced and once you added the interest on the finance you could have bought three cars and I am not exaggerating.
He eventually chose an 03 registered ford focus (this was in 2006) which was priced at £6,500 which was about £1000 more than other garages had the same make and model priced at, at that time. Once the interest had been added for him paying it over 6 years by when the car would be probably knackered anyway, he was paying the huge price of £10,999.
Although I had tried to make him see sense he was adamant that he was doing this and so he went ahead with it. What followed was shocking but in the end turned out to be a god send, within three weeks the car had started over heating when stuck in traffic so he took it to his local garage who told him the fan was not working in fact it had been disconnected they re-connected it to find out that when it came on it blew fuses all over the car. They told him that it had clearly been disconnected on purpose rather than fixing the problem.
They then told him that the car really needed a lot of re-wiring work as the fuse box had been on fire at some point and there was a lot of damage, when he asked how much to fix it he was told in excess of £200 so he went back to yes car credit who told him the car was bought as seen and the warranty did not cover this as they were unaware of it as was he.
To cut a long story short the garage found a further three problems with the car which in total would cost £450 to put right all of which yes car credit refused to take the blame for or pay out for under warranty. My wife's ex boss is a very clever lawyer who told my friend to simply stop paying for the car and they would re-posses it and so after making only two payments that is exactly what he done and they took the car back as payment due, although they did tell him that the car did not cover his debt and that he would still owe them £2000 he never paid a penny to them and has since stopped receiving letters.
I gave my friend an interest free loan of three thousand pounds and he bought himself a nice little 04 registered fiesta with all the trimmings from our local garage so in the end there was a happy ending for my friend but I am sure hundreds of people must suffer at the hands of these cheating, robbing Bas***ds.
This is a company set up to feed off of people who cannot afford the things in life they want or need and in my opinion it is a disgrace, they are picking on people who have very little and robbing them of what they do have. Even if the car you buy from them does not have any problems you will still be paying way over the odds for it and getting into debt with people that are basically laughing up their sleeves at you, find another option no matter what it takes!
Purchased from Yes Car Credit some 4 years ago now, thought it was a great deal the car was £6000 and then they loaded it with indemnities, and payment protection insurance and another bit amounting to a total of £11898, because I did not read the small print I was rather stitched up. So now the amount to repay is almost double that of the original purchase price. Went to claim on the warranty and could not as my service was undertaken a mere 23 miles over the said amount!!!! so they declined my claim and I had to try to fund the repair myself, same thing happened with the PPI, a rip off or what? AVOID this company and be aware that they are now trading under another name. It is all the same nothing is different they will just rip you off big time, be careful, it is no good.
this must be the bijest rip off thay take £50 off you and thats the last you hear from them.if you are thinking of geting a loan go to another site thay will not give you your money back .
keep away. do not get a car or loan. they nearly made me take my owe life afer i lost my baby for 6k. i could not work as this was hard for me and so they toke the car from me and toke me to court gave me a ccj. i have attachment of earnings now and if i move job i allways get a call saying they from nhs or from dhl we need to deilver something to you by your work. where do you work? iv told the court i get this all the time and told me it is not them but we all know who it is don`t we? im still going thought hell with them when will it end? so pls stay away all they want is your money and they will take it and don`t care for your life or what has happend to you.
Yes car credit is a part of yes loans, check out review sites on them - they are just as bad.It has a chap called Keith wilmot chorlton as a shareholder:http://business.guardian.co.uk/story/0,,235408,00.html this is his story on getting banned as a director.Also check out http://newportcity.blogspot.com/2007/01/dialyes-loans-ongoing-saga.htmlthis has loads on the dubious yes loans companies...
i agree with what every one is saying about YES CAR CREDIT.my boyfriend had changed jobs and missed 1 payment and offered to pay them £20 extra per month until the missed payment was cleared,but they refused saying they wanted £50,but its like my boyfriend said to them you cant have what i havnt got to deaf ears,they have also charged him £152 late pa\yment fees for letters bein written whilst trying to sort something out with them,its not he doesnt want to pay but at present he is playing catch up as he told them,
BEWARE you get charged £15 per letter RIP OFF or what i will be glad when the cars been payed for i can now understand why people get so feed up with them they are pushy liars and cheats .
I got my car in August 2004, and was happy.but the car it self wasn't what I was used to, I had a nice car before, electric everything but I needed a car so went with the only automatic they had, better that nothing!. the repayments I could afford at the time and they were always helpful when I rang up.
But in October 2005 I went on to JSA, after my maternity leave ran out and found myself in a diffibult place. They rang me AND the 2 people I named they could call if they couldn't get hold of me, BUT wait a moment I couldn't remember saying they could ever call them!!!.
I paid what I could when I could, then in Jan this year it did get quiet bad.
I started working in Feb this year, but I went a month with out wages due to a internal cock up, So in May the people at YCC refered me to the credit people, I was so worried I was going to lose my car but they couldn't be more helpful, I said I'll pay about £60 per week to clear it, and the man said 'no no, pay £45.00!' so stupidly I said yes ok.
So to now, on Tuesday I recieved a letter saying I still owed £349.00 in arrears plus on top. So I called them and they said they want on top of the £45 a week and extra £40!!!. There not willing to budge, can't see I cant' afford it, and I wouldn't mind but the car is to small for us and it 's my no means worth over £7000!!!.
So since then they have phoned, now this is since Tuesday, 15 times!, 15 times!, these include nonsense ones of 'oh sorry mrs blake I see you already spoken to someone today' about 3 times aday. there is only so many times I can pu a fake smile on and say 'thats okay'.
I know I owe the money I am not saying I don't, but my god I have told them I am waiting for it to go to the credit people (as they are slightly nicer, and not seem quiet so nasty and besides they do have a bit more leeway).
Had I could brought a car in another manner I would!.
THIS IS SHORT AND SWEET AS I HAVE NO TIME TO TALK ABOUT THIS COMPANY AS MY CASE HAS GONE ON 2 YEARS AND STILL NOW. YES CAR CREDIT ARE CHEATS AND THE STAFF ARE TRAINED TO ROB THE HARD WORKING PEOPLE OF THERE MONEY, I AHVE LOST LOADS. A CAR I BROUGHT FROM DAY ONE THEY STILL HAVE NOT SORTED AFTER LETTERS AND CALLS, SALES PEOPLE THERE GET HIGH COMMITION FROM THE INSURANCES I HAVE FOUND A PERSON TO TELL ME ALL THIS, THEY DO NOT CARE ABOUT THE SAFTY OF THE CARS OR THE PEOPLE THEY HURT, I AM POSTING MY STORY ON ALL MAJOR WEB PAGES SO I WILL ADD TO THIS IN 2 WEEKS WHEN THIS IS DONE BY PROFFESINALS. YES ARE A PART OF DIRECT FINANCE AND ALSO THEY ARE OWNED OR WAS OWNED BY PROVIDENT THE MONEY LENDER THATS VISITS YOUR HOUSE, I ALSO THINK THEY OWN OTHER COMPANIES BUT NOT LISTED UNDER THE REGISTRATION. I HATE THIS COMPANY FOR WHAT THEY HAVE DONE TO ME AND HOW THEY TREAT PEOPLE, THEY ARE TRYING TO DESTROY ME WITH LIES AND I WILL TELL MY STORY EVERYWHERE.
BE CARFULL THAT THEY DO NOT COME BACK.
I purchased a car from Yes car credit back in September. It has caused me nothing but problems, These problems are so bad I am now taking the finance company (because yes car credit are now bankrupt) to the smalls claims WHICH they are defending! The car has failed its MOT at Kwik fit they recommended i dont drive home from London, it would be too dangerous as the wheels where only held on, with what looks like dental floss. The exhaust is so corroded its about to drop off the Kat convertor has a crack in it, The boot locks faulty the ball joints are missing parts, The breaks are put together incorrectly and over clipped. On top of that they told me to get the car looked at by a body specialist as they have reason to believe the car has been in a crash. I did and was told and the whole drivers side of the car has been replaced and resprayed including a new bumper! Rather than the ba**ards buying a new headlight they just stuck the old one back on with putty!! ITS A JOKE
For this mess to be put right including the rest of the faulty parts being replaced its going to cost nearly £2500! and im only talking about a W reg vauxhall corsa. Thank goodness Yes car credit are no longer providing Death traps and are now only providing loans. (Yes loans) BE WARNED
Am also looking into getting a loan with yes loans and have read a few reviews knocking them down and was just wondering whether anyone ever managed to get there loans, cash or cheques from Yes Loans. The only reviews I have read on this site say thay they are waiting, can anyone let me know whether they actually received there money from Yes Loans UK! Whether something materialised................................
Looking forward to hearing back from you..........
We purchased car from yes car credit in sep 2005 for 3.500.00 total inc interest over 5 yrs was 5.500.00. We paid all our monthly payments apart from when my partner was off work sick, we paid gap ins to cover us for this reason we filled the form out got it signed off our doctor and sent it in we followed all the correct procedure. We then changed the direct debit date to the 19th of each month they took the payment out on that date and then on the 24th at 9.30pm we had a knock at the door where we found that they had come to take the car away for non-payments. My 3 young children were at the door whilst my partner emptied the car,We had no one to call to find out why this had happened as it was out of hours. We called the next day to find out why this had happened and were told that the gap insurance did not cover my partners 2 months off sick. We were left with 3 children to get 2 school 10 miles away from home, my partner to get to work 20 miles from home and myself to get to work with no means of transport. We were not in debt to this company therefore they should not have taken this car away we had kept to our end of the bargain. Now we cannot get to work in order to earn money to survive. THIS COMPANY IS A COMPLETE CON AND SHOULD BE ON CAR DEALERS FROM HELL.
I brought a car and kept it for almost 2 years when i decided to give it back under my agreement which said,Quote. if you have paid this amount of the agreement you can give back the car provided it is good order and you will not owe any more.
This I did. When I arranged to take the car back I had to make an appointment which I did. The salesman looked round the car and said that it was in very good condision and in two years only done just over 3,000 miles (Good uh). I showed the man my agreement and checked with him that there was not more to pay as I was giving it back due to finacial reasons, and he assured me that that was it. so happy as a bumble bee in a sunflower off i went. 18 months later no less i recive a letter from a company asking me for over #4.000 and whats all this about i asked myself. So I gave them a call and it turns out that its for the extra insurance (that was optional) (not) so I decided not to pay and still not going to pay as I only owed about 3,500 for the car I would have been better off keeping the car. So the point i am making is if i knew that iI would still have to pay over 4,000 iI would have kept the car would I not,, let me think Hmm yeah i would keep the car. I could go on all night but frankly its making me really annoyed just writing about it. So please do not go there. They lie.
hi i also had a yes loan problem i did form on line two secs after got call went throw it on phone .i was told yes you have loan 1500 36 over months about 56.00 a month .not once being told there a broker any way get paper work fill out send 49.95 the same as everyone elsa iv read on here thats two over people with same proble so 150.00 all together from the three of us nice ant it for nothing .as soon as my money cleared nothing so i rang to be told sorry you never got your loan i said wot you going to do we cant help you am affried might be able to get me a 1000 loan .then the women was like whats your problem its more less 1500 ant it then i ant heard nothing from them so so angry if they were near my town i would of gone to there offices and taken my money bank
people like yes loans just take 49.95 and go .they no there thing be carefull
I used to work for yes car credit as a sales person, and trust me its not only the customer who is conned. I was offered a very well paid sales job, selling car finance. Until my first day I did not see the office and I was not given a lot of information about the job, other than that I would be selling car finance to the sub prime market with great career opps and good commission.
To be fair there training is not that bad and all sales people are sent away on courses. Its only after you have been there a month or so when you start to see the real side of the company.
I have read many of your reviews that slate the sales people and state that you were presurised and forced into taking on a car you did not really want with a huge APR. But you have to understand the pressure we were under from our managers. to put it in simple terms-get this sale or loose your job. Get an incresed deposit or we will take all of your previous sales from you. As girl working in the company I had to suffer from sales managers screaming in my face if I was not being hard enough, I had bonuses taken from me and I was threatened with the sack several times when I tried to stick up for the customers, but when you have rent to pay you cant just leave a job.
I lasted six months and the last few weeks I tried to discretly advise the customers what they were letting themselves in for- however the customers refused to listen to me! I was there telling them they were about to be ripped off and they were basically saying they did not believe me.
Its all well and good to complain about the company but for people who were desperate for a car at the time did not seem to care. The figures were always shown to the customers and they were given every option to leave. The finance checks were real and the documents were only every taken away from you to be photocopied for proof 0f ID and Address- you would be suprised if you know how many false applications we recieved!
So basically, dont use yes car credit as you will be ripped off. But dont blame the sales people- we did not firce you there and I certainly dod not pressure anyone. Yes we knew what was going on, but I think it depended on the nature of the sales person as to whether they did anything about it. Like i said I tried to advise people of what they were getting themselves into but they basically just laughed in my face because they knew it was the only was they could get a car.
People need to be more careful with there money that way they would not be taken advantage of by cfompanies such as yes car.
PLEASE READ BELOW AND THEN MAKE UP YOUR OWN MIND AS TO IF THIS IS A CON OR NOT? TO ME THEY ARE LOAN SHARKS PRAYING ON PEOPLE WITH MONEY PROBLEMS....
MY EMAIL TO YES LOANS:
my ref: ******
loan quoted: £6,000 over 36 months @ 14%. £205.06 per month, total repayment £7,382.36
this is the quote you gave me, you passed it and asked for £49.50 payment which i sent and you sent me a letter stating this.
then you send me a letter today saying to call wel**** finance and complete the loan on the telephone.
i did and they quoted me a £3,000 loan over 2 years, £189 per month, total repayment £9,000
or £3,000 over 3 years, £219 per month, total repayments £15,000
this seems to be one big con THEY TAKE YOUR MONEY FOR DOING NOTHING.
YES LOANS REPLY:
Thank you for your recent email. I am sorry to hear that you feel you have been mislead, however, as our terms and conditions clearly state, you have been accepted you as a client of Yes Loans, not guaranteed a loan. If you refer to your clients copy of our terms and conditions you will see that Yes Loans works with a panel of lenders in attempting to secure the requested finance, and that no loan is guaranteed.
However, we may still have many options available to help you, in order to discuss these options in detail please contact our Customer Care Department on 0871 282 4444 to speak with a member of our team who will also be able to discuss any other issues of concern.