Anglian

Express Review on Anglian
by Leet - written on 14/11/09
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Had Anglian windows quote for all windows (18) front and back door and changing a window to patio doors. The salesman was very thorough and went through in great detail all about the quality of the product. After the usual discounts etc got a very good price of £10k to replace everything, sounds like a lot of money but this is their rosewood effect windows and we have 6 floor to ceiling height windows.
The fitters have been here all week fitting them and they have done an excellent job - very professional, courteous and clean.

Express Review on Anglian
by Final opinion to be advised - written on 12/11/09
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Anglian arrived on Monday to fit 7 very large windows and 2 large slider doors. The guys who came were really good, the finishing is excellent , HOWEVER , All but 2 of the windos / doors were either scratched or not working. We have refused to pay the balance until installation is complete. Sales team told us not to pay until we were satisfied , installations team pushing for the balance .

What would you do fellow Anglian customers ??

Anglian: Don't do it (208 words)
by David L - written on 24/10/09
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We had Anglian Windows fitted throughout our house on the basis of their strong name and ten year guarantee. This was a mistake. We now have two window handles that are not working and have been told that we are liable for a £102 service charge plus £54 for each hour or part of an hour if an engineer is called out and finds either we have not been lubricating the windows with WD40 or the fault is due to wear and tear! Who expects to have to oil their maintenance free windows? Where and when is this requirement mentioned - apart, apparently from the back of the quarantee? And what on earth is fair wear and tear for a window handle guaranteed for ten ...  Read the complete review

Express Review on Anglian
by Pat - written on 23/10/09
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I replaced all my windows with Anglian windows a couple of years ago. Now that the weather has gotten colder the outside of the windows is covered with condensation until about 11.30am when it eventually disappears. I can't even see out through the windows until then. Anglian says that this is a sign of how energy efficient the windows are and there is nothing that can be done about it. I live in a town house with rows of identical houses, most of which have replacement windows. No other house has condensation on the outside of the windows. Can anyone offer me any advice?

Express Review on Anglian
by DG - written on 21/10/09
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2 years on and we are still having issues with a conservatory that is coming away from our house due to too shalllow foundations being dug even though we paid for extra depth. A tree root was also dug around and was embedded in the base of the conservatory. Remedial work has not fixed the problem and we are still getting very little help from the complaints team or the regional office. Small claims court will be utilised in the next few weeks.....