Everest timber sliding sash window (Double Glazing in General)

Member Name: cmlhall

Product:	Double Glazing in General
Date:	12/12/08 (763 review reads)
Rating:

Advantages: A reasonable copy of the traditional timber sliding sash

Disadvantages: very poor energy rating, and has significant variations from the traditional design

I was led to believe my timber sliding sash windows with weights and cords would be 'B' energy rated or at least if they were not formally rated then they would perform to a standard of energy efficiency that would be equivalent to the 'B' energy rating. However, nearly 4 months after the installation Everest admitted that the windows would only perform to the equivalent of an 'E' rating, which is the bare legal minimum.

Apart from the energy rating disappointment, the windows were supplied much taller than I was expecting, resulting in an unsightly mismatch between my property and my neighbors'.

Window sills were MDF, instead of a proper wood, and draft and noise ingress remains a problem. Although Everest say they will remedy the draft and noise, they deny any misleading sales campaign concerning the energy rating and they offer no apology for misleading me into purchasing a window with the lowest energy efficiency rating available. However, in my view all the Everest literature is focused on promoting their windows as having high energy ratings of 'B' or above.

My advice to anyone thinking about purchasing Everest windows would be to obtain a clear written confirmation about the the energy rating of any window before going ahead, and also to clarify in the order exactly what you would like the windows to look like regarding dimensions.

My choice would be to choose a local specialist firm for any future windows, since in my experience Everest were misleading and did not provide what I considered to be a satisfactorily bespoke installation

Summary: Good installation people, poor product