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Ecoseal Double Glazing Staffordshire
Double Glazing in General
Author Name: mark locke
Double Glazing in General
Advantages: Well fitted, apart from the damage to carpets and chair
Disadvantages: Lies, Rude, Bullying, Carpet damage, ridiculously expensive
Recently had a salesman promising A rated Products, fensa certification, employee installs (rather than subcontractors) even showed them my existing double glazed windows, which I already had a much lower price quoted elsewhere
Sadly Ecoseal salesman Alan Shenton misrepresented everything, so we've signed into a deal for windows, identical (i.e. same window, same manufacturer) to those I already had, which I knew would be cheaper elsewhere, and made that very clear to him several times on his visit).
The Surveyor also represented A-Rated windows (as he specifically mentioned how expensive the windows were (not sure how he knew that now thinking about it), and that the difference would be materially obvious, because the inside sill between panes was black, whereas my existing windows are silver. Sadly that's not true, from investigating, the colour is an option, and makes no difference to the rating, it's the glass that does that.
The windows have been rejected, the Companies response was a phone call, without any research talking to their own employees, threatening excess charges, and that the spoken representations made by the salesman "weren't worth the paper they were written on"
So if you go with these people, don't trust anything they say, get it all in writing in the contract. Also bear in mind they will sell you exactly the same product you already have, but not mention it, and charge a much higher price for doing so. People with no morals, can't be trusted when £ is involved.
I'm prepared to go to Court, this was financed under a credit agreement, so s.75 will apply, allowing me to sue the finance Company Hitachi Capital, for those misrepresentations. I would not have signed an agreement if the representations made had been either untrue, or not stated at all.
Two carpets in my house are now soiled with dirt, and one window is not yet completed (component to a sash slider) The only positive is the fitters (who ironically are sub-contractors) otherwise did a good job.
Summary: Please know that these people will lie to you, oversell, under-deliver and still want payment
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