Double Glazing in General Reviews

SURREY WINDOWS & CONSERVATORIES Ltd (Tolworth/Surbiton): This company should not be touched with a barge-pole! Its service is poor, its workmanship of a very low standard and its ability to cope with complaints nil. Bricks and masonry are ripped out with no real attempt to make good the damage - it is merely covered over by plastic fittings. ...

My warning to all regarding signing of contract with CR Smith. We recently ordered french doors and a front door from this company at cost of £3970. The salesman was made aware time and again by myself on initial visit, then by both myself and my father-in-law on subsequent visit that french doors needed to be low level entry, opening straight ...

I use to work for supremo O Glaze... this company which is part of weatherseal and Everest is a total waste. they pry on young couples and the elderly. NOT asians or tenants. I know this as i use to work for them. Sales rep are on a daily basis have to ensure they have sold £10 grand of products. customer service and the ...

Pusrchased 5 windows and a door from the UPVC Window and door company. They should stick to what they do best, which is doors. The service from start to finish was appauling. The after service especially. I had drafts coming in my windows, and still do to this day. When they're fitters arrived to install the windows. I thought they had just finished school. I decided to write this review to advise against this company.

Heather Roberts

Was searching for new windows. Have used the upvc door company twice now (front and back doors) and am delighted with them. Front was installed 3 years ago and back 2 years ago. Ayr showroom very helpful and I wont hesitate to get them for new french doors and hopefully windows. The 2 workmen who installed my doors were pleasant,hardworking and cleaned everything away once they were finished. They were also on time which is more than can be said for a lot of companies especially utilities lol.

So far after inspection and all the excuses under the Sun from CRYSTAL WINDOWS AND DOORS LTD, our windows are at best described as very poor. Even there own inspectors said that, "90% of the installation needed to be re-done" Then there the damaged caused by the so-called "Window fitters" Damaged the hall floor while ...

I was originally shocked when quoted £1200 by a well-known firm of upvc specialists for one front porch door. Infact we needed two, an external front door and an internal porch door. Convinced we couldn't get anything more reasonable I searched for upvc doors using Google, on the off chance that something suitable would come ...

C View Windows, Teddington were who we selected after having estimates (and home visits) from @9 different double glazing firms, both national and local! We wanted to make sure we knew the going rate so were happy to see many salesmen (and always told them they were one of many and so, no, we would not be signing up that evening!)..... estimates ...

Croston Windows and Conservatories

One window let in water immediately it was fitted. An attempt was made to stop the leak with silicone. Once the bill had been paid all attempts to get further remedial work seen to were ignored.

A front Rock door had a faulty seal. Similarly, all calls to the company were ignored. Messages taken were not acted upon.

The fitters were pleasant and helpful when doing the job. Therefore one star is given.

Don't use this company if you value an effective after-sales service!

CONSERVATORY LAND - Awful

When we failed to gain planning permission we had to 'fight' to get our money back - even although they assured us we would get a full refund if planning failed!

Grosvenor Windows Bolton. We got door from them 5 years ago.It developed lumps. It has been replaced 3 times and now the panel has been changed.We asked for refund and they refused . The original was a Rock door which was much more expensive than the replacement so now we are left with a cheap door with panels which don't match the frame. Customer service is appalling and they were slow to respond to letters and calls. Don't touch them with a barge-pole! They don't really rate any stars but I give them one for the pleasant, helpful fitter.

Probably THE worst company I have dealt with ever!
After waiting 3 months for the product, it was delivered with CHIPS and SCRATCHES all over the show (hard wood double glazed windows). Never mind that, it's been 4 months since installation date and still have problems!!! Do not use them, they are overpriced and do exactly the opposite as 'promised' - You can see the full story and photos at:

http://www.do-not-buy-everest.co.uk

The UPVC Door Company. I was somewhat puzzled by a previous review of the above company which gave a negative review. In the interests of fairness I must say that the service I got from this firm was the best by far we have ever had from a glazing or door company (and we have had a few cowboys). We had French doors fitted through the Blantyre showroom, and everything went like clockwork, from the showroom staff, measurer and fitters we had nothing but courtesy and efficiency. If other door companies took a leaf out of the UPVC Door Company's book, there would be less unhappy customers around. A great service, superb range and excellent prices. Well Done lads!

GLENFIELD WINDOWNS LTD Leicester............... i would never again, use or recommend. I after bartering got the pushy sales person down from £11000 as if...... to £6000 which was more than our budget but we were impressed with the windows, we choose a composit door which the company was not happy about as they have to buy in, we also had 2 ...

Enviroglaze , we were contacted by this company and invited them to our home , Enviroglaze had already installed windows to two of our neighbours. We saw them as our second quote, thay have been honest from start to finish , we found there products very well built and the survey informed us of what we were getting ,on reflection we could have got ...

Two visits from CR Smith surveyors on both occasions telling us they've sold us doors they can't supply despite changing suppliers 6 months ago. Each time WE had to chase the sales department. Gave up and said enough, deposit back. Three weeks later we're still waiting. Will take legal advice.

My advice, don't give CR Smith any cash!

P.S. Not signed up yet but Lochinvar have been so much more helpful to date.

Hi, My wife and I visited the UPVC Door Company showroom at Loanhead Edinburgh last month looking for French doors and we had decided to have new upvc windows installed by a national double glazing firm to complement our new doors. We discovered that the Upvc Door Company also did windows and duly signed up with them. The showroom manager Michelle ...

After a quote from Angian for £16,00 (down from £30,000 in a hard three hour evening) we had a quote from Crystal for £9500. The windows were installed this week by two superb workmen who made no mess at all and didn't even stop for lunch. The windows and french doors are absolutely fantastic and I can't rate this company high enough. I was very worried about having them installed and ruining the decor but every thing went marvellously well. I can't praise the company enough.
Regards,
Lorraine.

Once again the UPVC Door Company come out tops!! I had previously bought a front door from this company and had such terrific service that when we moved house recently and decided to refurbish we contacted them again for french doors. We then discovered that they also provide upvc windows and also canopies. A call to their Blantyre showroom ...

I HAVE ALSO FALLEN VICTIM TO THE QUICK GROUP AND ESPECIALLY MARTIN BLACK. MY WINDOWS WHISTLED SO MUCH YOU COULD HARDLY HEAR THE TV. HAD TO GET TRADING STANDARDS INVOLVED AFTER THE MOST REDICULOUS VERBAL ABUSE FROM MR BLACK. EVEN AFTER THEY ARE SUPPOSED TO BE FIXED, DOOR AND WINDOWS STILL WHISTLING. I FIND IT SO HARD TO BELIEVE THIS COMPANY IS ...