Double Glazing in General Reviews

Replaced back of house windows and glass in back door

OK sales and surveyor (surveyor made a mistake with the thickness of the rplacement glass in the back door.

Installtion was ok, but lots of problems, like the landing window opening up slanted at an angle. Got them back six times for faults, The installer used far t

I am extremely pleased with the work carried out by CRYSTAL WINDOWS. The team of staff that I have had the pleasure of meeting have been nothing more than outstanding at all times, from our very first telephone call, to meeting the salesman, the surveyor and then the fitters. There was no Pushy salesman stuff, he listened to ...  Read the complete review

We used Crystal windows for the second time in December last year to replace three more of our leaded light windows. Again the service and professionalism we encountered from this company was excellent. All appointments made were punctual and professional and the installation went very smoothly. We would not hesitate to use them again and

I was more than pleased with Crystal Windows for the following reasons;
The service was excellent from start to finish
The windows were installed quickly, about 14 days of my initial enquiry
The fitters were very professional and friendly and did an excellent job, made good and cleaned up afterwards.
The price was a real b

I was phoned and a telesales rep asked me about windows and I said that I did not need windows but I would require a door would I be in interested in quote for a door. The rep said that they would get into contact with me initially it was said that it was one company then I was told that i would have to quote this phrase to get my ...  Read the complete review

Agreed a price on the Tuesday with the branch manager of £13700 after a bit of negotiation and her having several trips to 'speak to the director', rep due to come on the Thursday to sign order/contract.
Wednesday received a phone call from the above manager to say couldn't do the job for the AGREED price anymore, requoted at £19100!!

As indicated in other reviews, they are unreliable. They made promises to arrive between 3.30-5.30pm and I travelled home to meet them. At 5.30pm I rang only to be told that they had booked it in for the wrong day, but there was nothing they would now do. With considerable effort, I did manage to get them to promise to arrive by 9am th

Just had new windows installed by Central Scotland Joinery at my home in Edinburgh, really happy with the installation, especially the lovely joiners who arrived early and cleaned up after themselves. I decided to give Central Scotland Joinery a go after reading other positive reviews about them online, but noticed there was ...  Read the complete review

Tried to use Able Glazing part of Able Group - saw good reviews, the price seemed reasonable and they took my order and committed to get a glazier out by 16.30. I then rang back other companies who were keen to do the work - 30 minutes later they rang to say they could not do the work until the next day. So nice insecure house overnight,

I recently had a new double glazed UPVC porch fitted by Crystal Home Improvements and the service was excellent from the salesperson - who was not "pushy" at all, right through to the fitters who arrived 10 minutes before the agreed time and completed the work along with thorough cleaning within 5 hours of arriving.
The pric

Fantastic company, fantastic product & fantastic price! From start to finish with Crystal windows they were brilliant- polite, informative, efficient, professional. From the salesman to the fitters, the whole process went very smoothly- without us having to worry- we knew that we had made the correct choice! We had previous quotes off

I can't understand previous correspondence on this company. We had 10 windows and 3 doors fitted by them recently, and from start to finish the job was done in a completely professional and efficient manner. As a retired time served joiner myself, I recognise an excellent job when I see one and this certainly comes into that category. I h

I am writing to state how happy I am with the service from Crystal Home Improvements. I ordered replacement bedroom bay windows, French doors to my garden, and a new front door. Crystal came in much more competitively priced than other quotes I received, and I can't comment enough on the great service that I received, every ...  Read the complete review

I recently contacted everest to get a quote for garage doors and guttering replacement after the damage done to the guttering during the bad winter we have just had. A qoute was given to replace to garage doors @ £6000 each making £12000 for the two doors. The whole package including guttering was £22000. This we were told would make ...  Read the complete review

After finding a house I manage broken into I saw the previous review and thought how reliable and quick this company sounded. I was very impressed with the service on the phone and how organised they sounded. They insisted on me providing a work telephone number as well as a mobile telephone number. I arranged a date with them and ...  Read the complete review

Crystal Windows installed new fascias and guttering to my house. The quality and workmanship was excellent and the fitters were polite and always cleaned up after them. The work was carried out in good time with no fuss and this now gives me alot less maintenance to carry out on the house. The house looks alot more stylish for having this

After listening to Zenith and Anglian quoting not so sensible prices for my pocket, i was very pleased with the quote given by Crystal Windows. Great product, fitted quickly and efficiently, fitters were friendly and pleasant to have around the house. Suuperb quality windows and door, still looking good after the 12 months i've not had

I recently had a quote from Zenith Staybrite. Was such a pleasant experience. The salesman was so helpful and relxed. None of the hard sell, just a simply straight forward measure up and a price. I decided to buy and the work was easy and painless, and I just love my new windows!

I found Crystal Windows to be very efficient business. I was at ease and felt confident with all staff involved in the process of getting the windows installed.

Having windows renewed is a investment and which has to be considered carefully. I was fortunate because a neighbour had had her windows installed to Crystal Window an

I am always the first to make a complaint whenever I receive bad service or a faulty product so I do try, when it's well deserved, to spend the same amount of time offering a compliment. And that is exactly what I am doing here for Crystal Windows. The service I received right from the outset was exactly what I was looking for. I was ...  Read the complete review