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Gilberts Parcels

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Tel: 0870 870 4775

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      11.06.2010 21:37
      Very helpful
      (Rating)

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      Great Parcel Company

      Gilberts Parcels

      Any Street, Any Town, Anywhere


      Gilberts Parcels originated from the well known local family based taxi company based within Chesham in Buckinghamshire which was created back in 1956. It was a few years later in 1987 when Gilberts branched out into the parcel business and now runs an express delivery and collection service for Buckinghamshire and the surrounding counties of Hertfordshire, Bedfordshire and Berkshire.

      The Gilberts name is a well known name in the local area and therefore customers can rest at ease in the knowledge that once their parcel has been handed over to the company, it will be in safe hands.

      The contact information is below under 'Other Info'.

      On contacting Gilberts Parcels, I have found both their phone mannerisms and face-to-face contact very reassuring and helpful. The team go out of their way to explain everything and make you feel secure in your business with them whether it be a personal delivery or a business arrangement.

      To set up an on going account with Gilberts Parcels couldn't be easier. You can either download the account form to send to the company at the accounts address on the bottom of the form (Chesham Bucks address) or contact them direct. If you have any questions or problems, a member of the team will always go through everything with you.

      Gilberts Parcels provide a London-Link service which start from the very competitive price of £7.00 for parcels up to 25KGs and for shipments over this weight, a small amount of £0.20p is added per kilo up to 100KGs. A recent addition to this price frame is for deliveries of 500KG service for only £25.00. I have found this a very good price in this area.

      Collections and delivery are very efficient and Gilberts Parcels offer a same day or next day delivery on the London Link when picking up the collection between 4 and 6pm the day before or before 10am on the day of delivery which comes in very handy.

      For all other collections from the local counties, an express delivery is also applied on the same day. Again, these prices are found to be very competitive. There are a wide range of different vehicles to suit the individual's needs from escort sized vans, Transit vans and box vans. The prices paid reflect upon which vehicle is used. Some prices can be seen below;

      Escort Van
      £1.20 per mile
      £12.00 waiting time per hour
      £8.00 Minimum charge (under 5 miles)

      Transit Van
      £1.30 per mile
      £15.00 waiting time per hour
      £12.00 Minimum charge (under 5 miles)

      For larger loads, you will need to contact Gilberts Parcels via phone to arrange a price and service.

      Please bear in mind that prices do occasionally change and always check before hand on the information you desire.

      Gilberts Parcels take many forms of payment which include many major credit cards. For more details, contact the company via email or phone.

      As and added assurance, Gilberts Parcels are members of the Road Haulage Association which give members extra insurance and services offered. All the vehicles, staff themselves and goods they carry are all covered by the highest level of insurance so just another thing not to worry about.


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      CUSTOMER REASSURANCE
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      As already mentioned, I feel that with the Gilberts name I can rest assured that any deliveries will be made efficiently and safely and I have not seen anything which has proved otherwise. The customer relations are dealt with in a kind and efficient manner with a professional outlook which also runs alongside a calm and collected appearance. All parcels and packages are collected and delivered in the time frame they promise with no problems.

      As an added bonus, this company have also been donating to their chosen charity of Great Ormond street Hospital, which is a charity close to mine and many others hearts, since 1999 and make regular annual payments to help with the great work they do with sick children.

      http://www.gosh.org/

      Although I have not dealt with many other parcel companies, I feel that the service provided by this company is enough to ensure that I do not need to look elsewhere. Not only am I happy with the service as a whole, but also the customer satisfaction between customer and staff. For those within the catchments area of collection, I fully recommend using Gilberts Parcels.


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      OTHER INFO
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      Contact information:

      Website: http://www.gilbertsparcels.co.uk
      Telephone: 0870 870 4775
      Email: chris@gilbertsparcels.co.uk
      paul@gilbertsparcels.co.uk

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