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My Surgery is Run by Morons! -  GPs Local Service
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My Surgery is Run by Morons! (GPs)

Lea09

Member Name: Lea09

Product:

GPs

Date: 14/07/09 (25 review reads)
Rating:

Advantages: They're not all awful

Disadvantages: My current one is!

Getting an appointment at my surgery is a ridiculous process nearing on mission impossible most days. I swear, my GPs surgery is being run my morons!

There is no conceivable way of attaining an appointment 'in advance' at my surgery and so you can only obtain an appointment on the day. Traditionally they (receptionists) say that you need to ring up the surgery at 8:30 the next morning to get yourself an appointment. But in doing this you end up engaged whenever you ring for about the first ten minutes. After that you can normally get through to the surgery but by that point they're all gone. So no appoint for me.

Apparently (though they don't tell you this) there is an actual way of gaining an appointment and that's to go down to the surgery at 8:00 in the morning. Definitely not a conceivable option for someone without a car or someone who is working most of that day anyway (or someone who sleeps in).

It's then hard to evaluate the rest of a surgery when you can't even get an appointment there.


But in contrast my old surgery was great! I could ring up on the day and they'd still try to fit my in and see me regardless of the fact that it wasn't an emergency. And I could always get an appointment whenever I rang up without any of those problems. So I'd hate to paint all surgeries as awful, just my current one!

(If anyone else has any ideas as to how I can get it changed, please tell me!)

Summary: Try 'shopping around' for a decent GP if you can

Last members to rate this review:
(13 members total)

collingwood21%2Fjoannan%2Fsewbizzie%2Fcmh4135%2Fajbluestar%2FZmugzy%2F

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Overall rating: Useful

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Last comments:
collingwood21

- 15/07/09

The best way to deal with this sort of system is to learn how to use the redial button on your phone and just keep at it repeatedly until you get through!
joannan

- 14/07/09

Mines not to bad...once you get through on the phone that is!!! They always seem to have enough appointments, especially for the kids!
mswhizz

- 14/07/09

things seem to get worse these days.


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