Newest Review: ... they have been around for years and have a good reputation-or so we thought. We did a bit of digging around on the net before placing our ... more
Very pleased with our conservatory
Manchester Window Factory
Member Name: violet222
Manchester Window Factory
Advantages: Well organised, good communication, great products
We did a lot of research before deciding on the company we wanted to build our conservatory. In the end we decided to use Manchester Window Factory and the end result is stunning.
Like most people, we asked for three quotes, one from a local company, one from a national and the last from MWF. Having read good reviews on several consumer sites, we felt that they would fit the bill for us so decided to give them a try.
While the rep from our local company seemed nice enough, he did not seem that knowledgable when it came to the exact design specification of our build (as well as living on quite a steep hill we needed a non standard box-gutter to be installed). Although they were the cheapest of the three, they didn't fill us with confidence. This is a job we only want to do once and it needed to be right!!
The rep from the national company can only be described as a JOKE! We had done a lot of research of our own, so knew certain spec. that we wanted (self-cleaning solar glass etc.) yet this rep just kept pushing their products. He was not interested in what we wanted at all. Then came the price!!!!!!! After starting at £48,000, he then came down to £35,000 and then £28,000. When we said we wanted to think about it he called his boss and the price came down to £25,000, but only if signed there and then. It was at this point that we asked him to leave. It disgusts me that these companies try to charge almost double the real price.
What a different experience with Danny. He came to see us and listened to what we wanted. He made a few suggestions which we took on board. He gave us one price and emailed it to us to consider. When we decided to place the order, he returned with his brother, Alex and the surveyor and we all went over the spec. with a fine tooth comb. The work began 7 weeks later.
All of the trades on the project have been extremely tidy and respectful of our property. The bricklayer was particularly neat, tidying everything away at the end of each day. This was not necessary but it gave us an overall good impression that our build was being handled by the right people.
Along the way there have been a couple of very minor issues but their communication with us has been excellent. The French doors opened the wrong way initially but they soon overcame this and any other little issues were dealt with swiftly and with little fuss.
All in all the job they have done for us is fantastic. These guys really know their stuff and won't try to pull the wool over your eyes. What we hoped for is exactly what we now have. Best of all, the final invoice total was the same as the price we were intially quoted.....to the penny. In short VERY VERY HAPPY!
Summary: We would use this company again tomorrow if we needed them.
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