As a busy mum I find it much easier to do my weekly shopping on-line and it also helps to see exactly what I've bought and how much it adds up to, for this I use Asda.
The Asda delivery can be scheduled for the time you require and has only been late a few times, however when this does happen I always receive a nice friendly phone call from the Asda delivery team to inform me of why they are going to be late and also the reason why. The delivery is usually not very late, maybe twenty minutes, so I don't really mind the lateness.
The delivery team is always friendly and very helpful and will also bring the shopping inside for you if you require it, I know this as my parents also use this service and because they are elderly, the delivery team always take the shopping into the kitchen for them.
One downside to this service is that sometimes you end up not receiving the odd item ordered, this has happened on a few occasions, however the up side is that sometimes you get items which you have not ordered, so this makes up for it a bit.
The Asda delivery service is something which I will keep using, it may not suit some people as they may enjoy doing the weekly shop, but for those of us who don't have the time or just don't enjoy it, then the Asda delivery service is a great alternative from trailing round the supermarket.
We bought an IKEA kitchen and the subcontractor was a company called Flatpacks Unpacked. Flatpacks Unpacked operates in the Midlothian and the Lothians and its director is Robert Moore. The level of distress caused by this man has not been comparable to any other building/diy job performed in the house. These include some serious pieces of work
but I had never had any serious complaints or problems during two years of intensive work, until he came to fit the kitchen.
When Robert Moore came to do the initial survey on the kitchen, he did seem like a nice, honest guy. How wrong first impressions can be!. He inspected the kitchen plans and said that the pipes would have to be moved from the wall to the ceiling. I didnt understand the need for it as my wall cabinets were not tall enough to collide with the pipes, but he insisted and eventually got my boyfriend to agree on moving the pipes.
The day of the fitting came and he appeared with a huge amount of tools and totally invaded the house: kitchen, living room and corridor were totally occupied by his tools, panels and dirt. The problems started as soon as he arrived. He left after doing very little, just boxing the pipes that we had moved to the ceiling at his request (at a £300 cost). The boxing was enormous and totally unnecessary. Why had we moved the pipes if he had planned to build a huge coffin-like box around them?. I asked him to make the box smaller when I saw the first baton coming in, but he ignored me and went on to finish them. To top that, he had done the boxing with plasterboard that we would have to plaster at an extra cost.
He also had draw on the wall the lines marking the cabinets. The wall cabinets were so high that even my very tall boyfriend would have needed a ladder to open the doors. I told him the next day, and he even tried to convince me that they where meant to be like that. It was starting to become intimidating. I couldnt apparently choose anything in what was meant to be my kitchen.
The problems continued and the time passed without him ever finishing anything. Four days passed and we were aware of some mistakes becoming apparent. The cabinets were badly fitted and not level at all. He would ignore any complaints, and say that it would be perfect when finished. On the fifth day of work, he approached me late in the afternoon to tell me that he had cut the worktop slightly short, but it would look perfect if I tiled the sides of it to cover it up (the slightly short cut was about an inch short!). I didnt want that, so he started trying to convince me to bring the border tiles to show me how nice it would be. It was becoming intimidating and I realised that he actually had the tile adhesive, grout and tiles out ready to do the cover-up. Fortunately I didnt have the border tiles at his reach or he would have tiled it without asking. When we refused to accept the worktop he tried to convince us to take the money for another worktop and keep it quiet. Unbelievable.
After over a week (the job was meant to take only three days), he finally finished (?) the job and left. The kitchen was just half done, the boxing for the pipes unfinished, not any preparation in the walls prior to tiling, the fridge didnt fit in its enclosure, the cabinets looked squint and some wouldnt even shut properly. He broke one of the dishwasher legs, forgot to fit the dishwasher handle, didnt fit any of the soft-close fixtures, hang a cabinet the wrong way round (and tried to convince us that it must just be a faulty cabinet), the plinths wouldnt fit without leaving a huge gap. He dindt fit the oven properly (left it hanging without screws and without the proper fixtures). We had to wait for weeks to replace the customised worktop and another worker had to come to finish the job and repair all the mistakes, but even then the kitchen doesnt really look like a nice new kitchen thanks to Robert Moore handywork. The boxing and cabinets look squint and wonky. The fridges housing is not been properly done, there is a gap between the plinth and the units, there is a couple of screws coming through the inside of the units, and so many other details Oh, during the fitting of the kitchen we discovered that this was his first kitchen fitting for IKEA, and in his website he claims to have started fitting kitchens only in spring 2007. I can tell you: he cannot fit a kitchen. Beware!
Never allow this man into your house. He has even left scuffmarks and dents in the kitchen ceiling and in the living room walls. He never finishes anything and he will constantly lie to justify his wrongdoings.
In the small town where I live there are three pharmacist shops, all of which will collect prescriptions from the GP's surgery and make up the prescription for the patient. This can then be collected from the pharmacist shop or, if the patient is too old or ill to get to the chemist, they will deliver it.
I was amazed to find that this service is not available in all areas, as I realised recently when an elderly friend rang me because she was ill and needed someone to collect her tablets. The old lady lives alone and has no warden or home help, and no relatives living nearby, so she has to rely on friends or try and cope on her own. I rang her GP's surgery to ask if it was possible for them to hand the prescription to the chemist and then arrange for it to be delivered. I was told there is no such service available in their town.
Bearing in mind that the town in question is Ilkley, in Yorkshire, an area with a higher than average population of elderly people, I was astonished.
I wonder if other people have come across this problem elsewhere and if so, what can be done about it? I realise pharmacists are short staffed and busy, but they receive a substantial financial incentive to dispense prescriptions, so surely ALL pharmacists should try to provide a service to the people who most need it, i.e. the old and sick who have nobody to collect their medicines for them.