I instructed this printing company called Belloprint in Pazardzhik Bulgaria belloprint.com to design and print my menus and roadside advertising. We spoke the day before and they told us to prepare all the meals on the menu and the next day they would come to the restaurant between 1pm and 2 pm to take the photos. At 1:45 after cooking all morning I was getting a bit worried so I called Lubcho the owner of Belloprint to ask where he was.... No answer to his mobile phone... I called the office and they told me he was too busy and was not coming out. This is a company to stay well away from as they have no morals or conscience. I would have gone to his new office and thrown all the food on his desk but I think this is a better way of dealing with them. belloprint.com 0-10 for customer service
About a year ago, I employed British Gas Services to install a new central heating combi-boiler and replace all the pipework to the radiators. I was told that I would never be without hot water and that I would also get a 5-year complete plumbing and draining policy. They were due to start and finish the job on a Monday, with the parts being delivered the previous Friday. All the parts were delivered and the scaffolding erected on the Friday. Apart from having the parts and scaffolding getting in my way all weekend, I was happy. The two fitters arrived on Monday morning. When I explained what was involved, it turned out that all the wrong parts had been delivered and that the fitters had been given the wrong paperwork. They understandably refused to start the job and left. I telephoned British Gas and was assured that the correct parts would be delivered and another fitter would carry out the job. I also wrote to them explaining exactly what parts were missing. They arranged for 1 fitter to carry out the work on the next Monday and Tuesday. When he arrived on the Monday morning, he also had the wrong paperwork and the correct parts still hadn't been delivered. However, he agreed to start the job and arranged to actually have the correct parts delivered. The actual job itself (the fitter was a contractor, not a British Gas Services employee) was carried out proffesionally, although I was left without hot water for two nights (understandable, but not what I had been promised by the salesman). When I received the paperwork, I realised that my 5-year cover only covered the boiler (not my drains or plumbing). It took another 3 weeks before the scaffolding was taken down, by which time the roof that it was erected on had been cracked. Unfortunately, British Gas Services is saying that the roof was already cracked before the scaffolding was erected and that their salesman had never offered plumbing and drai
nage cover. Unfortunately, I have no proof otherwise, so there is little point in taking the case to court. Since then, British Gas Services has failed to return my phone calls or respond to the majority of my letters. I will never be using British Gas again.
Rude Awakening.updates at end. A distant roar tells me they are coming A small army approaching that disturbs my slumber. With a gigantic chariot breathing fire and smoke they invade house by house. To take their unwanted spoil. I reluctantly awake to steady myself for this number. The noise gets louder and louder,they march down all pathway,to every house. They are here!! Invasion is complete ,they are here ,with cries,and broken flower pots in their wake. Shaken by this inglorious war machine <the banner they march under is Sita>,now I am completely AWAKE!!! Well that was this morning at 7-15 I have difficulty arising in the morning due to my very high blood pressure. This morning right in front of my gaze I had a Sita employee kick one of my flower pots over .....then knock my door and laugh at me .This is in the Haywards Heath area, It wasnt a very nice experience. I have known very courteous Refuse collectors in other areas,but this team does not measure up to the standard of behavior that I recieved in the City of Brighton area, in fact I sometimes made the a cup of tea. I know that as usual in looking at services things vary . I have made a complaint and hope I will get a responce. It costs nothing to be courteous Im afraid it isnt in the fashion in some walks of life,and this is across the board . So if there any Refuse collectors on dooyoo,I appreciate your service ,and this is not talking about this service generally. I would like to share experiences about this if anyone wants to comment. Update : Looks like the refuse collectors in the city of Brighton have had a tough time,a lot of their number had unfair amounts of work given them ,and were initially sacked after strike protest,now they have been re-instated .This is because the workforce in Brighton refused to do their work now thats loyalty for
you ,so Sita were forced to re-instate them,see SHHnews 15th June issue. Update:20th June : Sita has been sacked in Brighton,and the refuse collectors are doing voluntary removal of rubbish ,I dont think it had any thing to do with this opinion :-) I think they could end up with a co-operative there,they have got a lot of get up and go havnt they?I read this in THe Big issue . Update city of Brighton June 26th 2001. The City of Brighton,are still having *refuse* problems ,the collectors are refusing to work for Sita ,they have consceded after 5 weeks strike action ,to just stay with Sita 3 more months ,while the Council finds another Contractor ,I dont know whats happened to the co-operative,it seemed a good idea. In the meantime the poor residents of Brighton are left with stinking piles of rubbish,maybe residents should be provided with compost bins ,and there should be more of an effort to re-cycle. Is some-one trying to make more of a case for incineration?I hope not Brighton is already having pollution from a crematoriam . See todays *The Argus *.
Working family tax credit is a benefit system designed to allow parents, single or otherwise, to go out to work where they would otherwise have to stay at home in order to look after their children. Some would say that if you have children then you should stay at home with them but is this not always practical. I myself am a single father and without the working family tax credit I would not be able to earn a living and would be forced to support my family on the proverbial breadline. It works something like this. If you work for at least 16 hours a week, have at least one child under the age of 16 years old (under 19 if they are in full time education), have savings of £8000 or less then you can apply for working family tax credit (WFTC). If you work for more than 30 hours then you are entitled to an extra £10 on top of your WFTC. There are allowances for childminding expenses but these have to be applied for at the same time as applying for the WFTC and MUST be with a nationally registered and approved childminder NOT family or babysitters. WFTC is evaluated every 6 months and once evaluated cannot be changed until the next re-evaluation. For myself I claim WFTC at the full amount (not including childminding). this allows me to do as much or as little work as I need for 6 months and still receive ‘enough’ money to support my family although the amount is about £15 less than If I were receiving income support. This flexibility is exactly what is needed for families particularly in areas where work is seasonally based, such as the area we live in. this allows people to work during the busy summer months to make life a little easier for the ‘poorer’ winter months. Unfortunately some people on WFTC are penalised by the council for taking lower income jobs. They (the council) then decide that you have enough money to pay rent and council tax (sometimes full, sometimes part amounts). Let me give you an ex
ample, A couple of summers ago I was working 21 hours a week in a public house, I had to use a registered childminder for my son henry whilst I was at work, I received WFTC and a childminding allowance but had my housing benefit and council tax benefit substantially reduced by the local council. I calculated the pros and cons of working like this and I figured out that I was actually paying about £10 a week for the privilege of working instead of staying home. I would love to stay home all the time and spend lots of time with my kids but I feel it is important to teach children the value of working for a living as opposed to living off the social security indefinitely. Going to work each day helps to provide people with a feeling of self worth and self pride. Staying home makes headway to a feeling of entrapment and a feeling of dependency on a system rather than self-reliance. These things have a ‘knock-on’ affect on our children and how they develop in our society. It is very good that the government is encouraging people to work if they really want to but it seems that what ‘the system’ gives with one hand it takes with another. On a plus side, I took an extra job that summer which allowed me to earn quite a lot of money ‘for summer work that is’ unfortunately that means I didn’t get to spend much time with my kids at all that summer.
I recently had a gutter that was pouring water onto my downstairs windows. (I live in a 3 bed semi 1930's style) so I decided to get a few quotes. Before I'd even called anyone, someone from Anglian had "Cold Called". I made an appointment with the rep and within a couple of days a salesman was sent ot see me. I was quite impressed with the guttering and sofits they had to offer, and the fact that the old sofits & barge boards would be stripped out totally, as some people do a cover up job. I told the salesman that I would not be signing up today, as I was looking around, but could he put a quote in the post. He then went through the old trick of phoning the boss to see if he could discount the price of £3995 that was quoted, which he could! Surprise Surprise! But I still had no intentions of signing up that day. I assured him that I was not looking for the cheapest but for the best service & product. The salesman left and assured me that a quote would be in the post. Well, I never recieved a quote yet. I have since had my gutterings & sofits done by another company, who have done a great job, but I am still having Anglian call to check on my requirements for home improvements. I have asked for my details to be removed from thier files but I still have the phone calls. Sorry Anglian but you missed out!!
NHS direct is a real good idea. The fact that you may be worried for a sick love one or your not sure if you should call a doctor out. This is away you can find out. You can talk to trained doctors or nurses, who will give you advice on your loved one and if you should take them to see a doctor or even to hospital. My experiance of this service has been nothing but good!. My partner was very ill just before xmas. They were very helpful, and even rang an ambulance while I was still on the phone to them. They talked me through everything I needed to do for my partner before the ambulance came. This is not only a good idea, I think it's working for the best by taking strain off doctors that don't need to be called out. For once, well done NHS!.
I received vouchers for three differnet age stage photos in 10" by 12" at pixie parosol mobile studios. When it came to my nearest boots my son was only 12 days old and i cut out the voucher to take in and get him photographed, but unfortuantely something came up and i forget. Last week they were at the boots 9 miles away from me but this time i thought i wasnt going to miss the opportunity of having my baby in some lovely portraits but i had lost my voucher !?!?! typical! any way i still took him along and the photographer said there would be a 2o minute wait as the sittings are 20 minutes long and there was on person in fornt of me, but i didnt mind waiting as this would be his first proper portrait session. When it came to his turn the photographer set up the back ground and took a few pictures, then he changed the back ground and took some more ... then i looked over to the props and noticed a flower pot!!! i asked if i could have one done and he told me it was usually for older babys but he would do it as my son is advanced for his age! aww bless it was sooo cute with sunflowers and green silk. he also had one in a basket and one with a teddy bear back ground. At the end i had to sign a form. i had to pay £4.99 for the first portrait because i didnt have the voucher and then when i go to collect next week if i want to buy the set of eight poses itsa going to cost me a massive £80 ... but this is not expensive really when you work it out as you get eight different 8" by 10"'s as with 5" by 7"s and then lots of passport size photos too. when you work out that it cost £5.99 to have a photo enlarged any way and these are just normal home photos you do, then a professional photo which i worked out to about £6 too is really good value. and you can guarentee that i will buy them because i wont be able to resist, he smiled for every photo!
I couldn't seem to find this store listed with the others so I'll put this here and hope you don't all mind. I love this shop and especially their advantage card. This loyalty card system must be the best one on offer at the present time it is so easy to build up your points, with 1 point for every 25p. I have got numerous items free by cashing in my points as I do accumulate a lot with buying nappies and the such like, currently I am saving my points to put towards christmas presents as there is no limit on how long you keep them on your card for. They also have offers on around the store were you can gain bonus advantage points by buying certain items, and the range of products to redeem your points is endless. They regularly have general offers on in the store buy 1 get 1 free and the 3 for 2 and I seem to find I spend a small fortune every time I visit. Some items might be slightly dearer than other stores but I find I get it back by the points I am given for spending in Boots. Hope they continue with the advantage card and the offers for a long time to come .
Great idea, let`s give low income families a boost in their income, but wait let`s take it off their housing benefit so they only gain £11.50 per week! Sound familiar? We get £40.37 WFTC per week, brilliant, until it got taken off our housing benefit along with the child benefit. So what happens then? We lose housing and council tax benefit have a total of £228 income per week which £120 disappears in rent straight away! We don`t actually have access to the child benefit as it is paid directly into our daughters bank account to which we have no access. This is to ensure that at 16/18 she can have the choice of going to university or whatever she wants to do. So work this out, income incl benefits and any overtime hubby does per month £1000 rent £ 480 (2 bed flat) council tax £ 65 food £ 175 utilities £ 125 car expenses £ 75 (essential) clothing £ 30 rentof tv & wash/mach£ 30 this leaves us with a whole £20 each month if we`re lucky. No wonder people are better off on the dole! You are sure as hell worse off working!!!
Parasol come to my local BOOTS store once every couple of months and I think they provide a great service. When my little girl was born I made the mistake of going to a professional photographers studio,and as they grow so quick this was as often as once a month, costing between £30-40 per visit. But with parasol they come frequently your in and out, saving stress all round and you can get a great big picture for a fiver, or nothing if you've collected your bounty pack, that's available to new mums, you'll find there are three vouchers in it entitleing the bearer to three free sessions ( only one photograph of a generous size) which they can redeem at anytime. I'm not saying I would not go to my previous photographer but I just find that the one's Boots do and other shops are great. If you go into your local Boots store they will be able to give you the latest information.
I think that perhaps every household has received that annoying leaflet advertising Covershots International. I did and sent it away forgetting all about it until I received a telephone call informing me I was a lucky! winner of a free days shooting and viewing. Covershots International for anyone who doesn’t know will make you look like a model for professional portrait photographs. It uses soft lenses and thick makeup to what I must admit is a great effect. I decided that I would go just for the sake of it, so off I went up to London with a collection of clothes and my wedding dress. My appointment was one of the last and as you’d expect they were running slow. The experience might be somewhat different should you be lucky to have an early appointment or a less busy branch but my experience was not good. I was hurried into the makeup area, which consists of cordoned off booths. There I was left sitting for a further ¾ of an hour due to some emergency or other. When the lady responsible for me returned I have to admit she was very friendly, asking me how I would like my hair and makeup done and talking me through it. That done I was ushered through to the studio where there was a small booth set up for me to change in. The clothes I’d bought were examined and they selected what ones were suitable with no discussion from me, I felt a bit put out by this. I was asked had I bought any more items to wear on the lower body, which I hadn’t due to the fact that this was not among the suggested items in the leaflets I’d received. Silly me! I felt from the moment I stepped into that studio that I was on a conveyer belt. Maybe they didn’t take me as a perspective paying client being a young looking scruffy student and all. I wasn’t asked if there were any poses I would like and back in those days I didn’t have the courage to say boo to a mouse let alone demand things from bossy
photographers. When that was done I waited for my photos to be ready for viewing, a couple of hours. I was pleasantly surprised to see this stunning image of me looking right at me in the viewing room on every photo. After much umming and errring with my husband he finally gave in to my puppydog eyes and let me have them all. It was disgracefully expensive but we were able to pay by monthly installments with a 10% down payment. I have no regrets about buying the photos, they are a wonderful reminder of my youth taken only a few months after I married and before I had children! In short a horrible experience with a good outcome.
Three years a Photographer knock on my door and asked if I was interested in him taking a portrait photograph of my kids all together. The only photographs I had were snap shots and my eldest school photograph. So I went head with the sitting, which of course was in the comfort of my own home, I didn’t have to take the three of them to a studio, he set the studio up in my living room. He takes several different poses, and is very good with children, and even manages to get them to smile naturally, all at the same time. It normally only takes about 10mins and then he leaves. The next day the pictures are put through your letterbox to look at, he puts the one he thinks is the best into a larger frame. A couple a days later he comes back to take the order, if you need to have reprints there is an extra charge of 80p postage. You only pay for the photos you want, the photo prices are very reasonable too. He visits you once a year. I now have a new photo of my kids every year. His name: Ronald Dorrat 01628 661132 He also takes photos for Child studies, Personal Injuries, Publicity and commercial.
Why is it that in this day and age, when many medical conditions are now completely preventable and others are readily curable we haven't as a society really got on top of the problem of Dental Caries? All the research points to a reduction in the mean DMF score (Decayed, Missing and Filled)in children and so we can all give ourselves a good slap on the back and congratulate ourselves. What these scores don't tell us that in a certain sector of society, the incidence is still rising. There is now the same level of decay in society as 20 years ago, just in a smaller percentage of society. This in itself may not appear to be earth shattering news, but do we really realise what "we" are doing to our children? Yes, Us! Dental Caries is a completely avoidable condition but judging by the state of some childrens mouths, it's almost as if we enjoy inflicting pain on them. If your 6 year old child came home with a packet of cigarettes you wouldn't sit and watch them smoke the lot (or would you?) yet we are willing to buy them all the sweets they need to destroy their mouths permanently! Infact we even assist them by buying them and not keeping tabs on what they are eating. I am not suggesting that we all become kill-joys and remove all of lifes pleasures but a little control might be a nice idea - at least for our childrens wellfare. Abusing our children is something we can all be unwittingly involved in, and once the damage is done we can't go back.
Each year my children have arrived home with the traditional school photographs and each year parents everywhere feel obliged to buy them. More often than not they are not very good. You get the impression that the photographer is probably somewhat jaded by the time they have snapped child number eight hundred and fifty something! It is nice to have a photo to mark each school year, but they are so expensive! The last lot I bought were nearly twenty quid.Imagine having two or three to fork out for each time!- and you have to get them all so you can give copies to grannies and grandads etc! My kids won't let me put them on show so they get put in a drawer, but if I didn't get them they'd be most offended! And what happens if you do decide not to buy? They end up in a bin somewhere!
In the UK, because we all benefit from a free National Health Service, I have a feeling that we do not demand a high enough standard of service from our doctors, hospitals and general practitioners. Even though we are offered free healthcare (which is cheap in comparison to private healthcare but costs us a lot in taxes) we still have certain rights and I believe that in all our transactions with all health professionals we need to bear our rights in mind so that we are not confused by medical jargon, sent away without the answers we require or mis-treated. For some reason, we still treat nurses and other health professionals with an attitude usually reserved for volunteers. This is because we mainly regard nursing as a vocational career and we know that they do not get a fair pay deal. However, this does not give them the right to treat patients badly. I believe that many of us are still so in awe of our doctors and consultants as professionals, that we tend to accept and agree with their diagnoses whether they have fully listened and understood our symptoms or not. We also take prescribed drugs whether we know what is in them or not, or even know what they are supposed to treat. Seeing a doctor can be an intimidating experience. Often you feel ill and therefore are probably not functioning as you would normally, sometimes you are scared, if you are waiting for a diagnosis for example. All of these things cloud our judgment of the service that we are receving from the NHS. We have the right to be listened to by our doctors. We have the right to feel that they are being thorough in their investigation of us. We have the right to be re-assured about our health. We have the right to maintain a mutually respectful relationship with our doctors and it is their responsibility as much as ours to keep this relationship healthy. In contemporary society, we tend to demand much more of our bodies than our parents
8217; generation (however old you are) and we have the right to expect to feel healthy (providing we are making the effort to keep ourselves healthy). If something isn’t working properly, or it hurts, we have the right to complain to our doctor, be investigated and offered either advice or treatment. Long gone are the days when we blindly swallow anti-biotics for colds and 'flu, or accept placebos for stress and anxiety. This revolution needs to continue. Our doctors need to know that we are prepared to complain if they do not offer the best service to us that they can (and I realise that they are often constrained by their limited resources). Just because it’s free does not mean that it’s OK that the NHS is sub-standard. We should be campaigning for longer service hours with more doctors available. The government should be targeting children at GCSE level to promote the benefits of a career in medicine. This is something that I feel could make a huge difference. Along with aligning the salaries of nurses with other health professionals to make medicine an attractive career all round, not just a vocation. As someone who was continually mis-diagnosed by several different GPs over an 18 month period, this is something I feel very strongly about. One of the main problems is that we do not complain. Sometimes, after waiting so long for an appointment or for treatment, we are simply grateful to see a professional at all, no matter for how brief a period. But it is important that we don't let lazy or busy doctors mis-diagnose illnesses. I am not suggesting that we become a nation of hypochondriacs, nor that we increase our number of visits to the GP for minor ailments and complaints. But there is so much press about NOT wasting the doctors' time that some people are not seeing their doctors when they have serious complaints. If you expect the same standard of service from the NHS that yo
u would expect from anything else in life (shops, trains, buses, banks etc) then you will see that we need to change things. Public opinion is the only thing that gets things changed these days and I believe that for too long we have known it was bad but have been grateful it was there at all. Initially, it would be my advice that if you are not happy with the relationship that you have with your GP, then change your GP until you find one that you are confident in. Either switch to a GP in the same practice (this is the best option really) or if necessary, change practices. Your health is very important, make sure you have the best people looking after it.