Newest Review: ... a fault and said he would come back the next day with the part which I had to pay for up front. Was charged full hour, £95 + vat. Enginee... more
able plumbers of kidderminster
Plumbers in General
Author Name: nicola hayden
Plumbers in General
Absolutely disgusted with the service i got from these . Reported a leak in my shower and phoned them, bloke came and told me i needed a mira excel cartridge replacing, we then looked on internet and found prices, i offered to order it but he said he would probably be able to get it cheaper .....it was on amazon for £105, on showerdoctor for £110, plumbing and heating had it for £89 , and i ended up having to pay £165 for part ....Engineer came to fit it and told me it would be £120 for 1 hours work, came down stairs after 40 mins and asked for £ 168 , when i questioned him he starts shouting and balling at me, so i take piece of paper off him to sign and i write on it that i was unhappy with the job because i was paying way over the odds for a part that i had offered to get, and that the engineers attitude was bad, he then snatched paper off me , said it was his piece of paper and i couldnt write on it, and then threatened to go back up and undo the job......he was screaming and shouting like a loony and i had to threaten him with the police twice before he would leave!!!!! im a woman at home on my own on a friday evening,l and do not need this nor want this in my home ...i felt very threatened, and ultimately annoyed because the company had my bank details, and will probably be able to take the money .....DO NOT USE THIS COMPANY !!!!!!!!!
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