Newest Review: ... supplier uses that. Plkington Optiwhite - yup, they use that too. Warm edge spacer bars - yup - you've got nothing different from my loca... more
Waste of a lot of time
Author Name: Brian Simpson
I asked a safestyle salesman to give me a quote for our doors and windows. He spent over 3 hours measuring and calculating. We finally agreed a price, and a survey was arranged.
The surveyor also took over 3 hours, and we agreed an installation date. I was told that their office would contact me within a few days to confirm everything. When they had not contacted me after a week I tried contacting them - not an easy task! Several times the phone just rang and rang - on one occasion it was ringing for 16 minutes before I gave up! I did eventually speak with someone who told me that the person dealing with my file was on lunch, and would phone me back. Of course, they didn't.
Coincidentally their marketing office phoned me later the same day to ask me some questions about how our installation had gone! When I explained the problems he did get someone to phone me back, eventually.
I was told that the job was too complex and they couldn't do it! Makes you wonder about their highlly trained salesforce and surveyors!
Good luck to anyone who chooses to go with these people - if I had read the many poor reviews when I was considering the options, I certainly wouldn't have!
If I could give no stars, I would!
Summary: As far as I am concerned it was a huge waste of time