Don't Use Safestyle (Safestyle UK)

Member Name: NotGoodEnough

Product:	Safestyle UK
Date:	07/05/03 (263 review reads)
Rating:

Advantages: None

Disadvantages: Poor Product, Poor Fitting, Terrible Aftersales Service

To cut a long story short, they crammed a 2-day job into 1 and it showed.

The fitters said that “as they took a percentage” of the sales value “it was not worth it to them to take 2 days”. Doors were draughty and crooked, an opener didn’t close properly, Georgian bars were wonky, and the silicon sealant looked like it had been done by a 5 year old.

I’ve had to badger them to come out to fix the problems, and even then they’ve failed to keep 5 out of 7 appointments. On one occasion when they did turn up they did no work as there was too much to do and on another they only fixed a handful of the problems. They don't return phonecalls, and on one occasion hung up on me simply because they couldn’t be bothered to speak to me. Every department blames each other - which is not very helpful or inspiring.

I am still waiting for them to fix the mess they made.

I've spared you the four-pages of detail in my original complaint letter. Although this review is short, believe me - DON'T BUY YOUR WINDOWS FROM SAFESTYLE!

Summary: