Awful Sales Tactics (Safestyle UK)

Member Name: ikickass

Product:	Safestyle UK
Date:	03/08/04 (1206 review reads)
Rating:

Advantages: quick to respond to the chance of a sale

Disadvantages: very pushy sales - no written quotes as you have to sign a contract there and then

I was impressed when I asked for a rep to phone me back via safestyle's website and they got back to me within 2 hours. Again, I was impressed that they arranged an appointment that very evening - and they even phoned to inform us that they were running 15mins late.

After that my opinion sank. We are renovating our house in order to sell it on (hopefully with a substantial profit) and wanted the cheapest back door and window available - good quality, but ultimately the cheapest will do. When I told them that we had got a 50% cheaper quote from a local firm the salesman told me that it was because his windows were "crap" and would probably fall out. He also said it would cost an additonal £190 to install a cat flap!!! Eventually, after phoning his boss for advice (a usual sales tactic of companies like this) he offered us an identical quote. I asked for this in writing - but he refused saying that the contract had to be signed today. I didn't want to do this and said that I wasn't interested.

He then said that if I wanted to take up this quote it was no good as nobody from the company would come back to see me. He said that he could be at another customer with a job worth £10,000 more than mine and that my business wasn't worth his time. I immediately asked him to leave. He didn't like this and said that we wern't interested in quality and just wanted cheap, naff stuff and that we had wasted his time. I didn't let him finish saying this before slamming the door behind him.

DO NOT BUY FROM THIS COMPANY - THEY ARE CON-ARTISITS!

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