Interesting idea - but it all went wrong ! (Cross Stitch Magic)

Name: kuwid

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Product:	Cross Stitch Magic
Date:	23/04/06 (124 review reads)
Rating:

Advantages: Nice part works with original and interesting designs and ideas

Disadvantages: Terrible customer service !

This specialist subscription-based part-work publication was issued on a trial basis, at first - and then made available thoroughout the whole of UK.
The product was fine - fortnightly part work detailing cross stitch charts and ideas for making-up items etc.
Well presented - nice photgraphy and ideas/instructions - when it turned up !
Unbelievably bad customer service with regard to payments, service, delivery etc.
Withdrawn after about 8 months.
It's own online forum was up in arms regarding the state of play - many, many people ended their subscriptions early on.
Definitely not MAGIC at the end of the day.

Summary: Poor delivery and customer service, despite a nice product