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Softback PreviewNewest Review: ... had email) I just ignored the letters. A few months down the line I was threatened with legal action by Westcot Credit Service Ltd. This time they provided a telephone number so I rang up to tell them they can have their book back if they pay for collection. The subsquent conversation was quite funny really. Now at work I sit right next to our company's legal department so I am pretty clued up on how to sue people and when we sue and when we dont. The truth of the matter is that we try our best to not sue people and always try to negotiate mainly only as a... more |
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by - written on 30/04/03 (Very useful, 461 readings)
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I have been with this company for a long time. What I do is to sign up for the free books for 3 pounds then return all their editors choice recommendation as no, cancel my membership after 6 issues and start all over again. So I have gotten quite a large selection of books from using this method. Now the problem started when they started to ask me to pay for the postage for returning the books. Before if I forgot to return my forms I just need to ring up and speak to someone and they'll have White Arrow to pick up my books. I dont know when this changed but the last time I rang up I couldnt get to a person at the end of the line and only ... Read the complete review
by - written on 02/04/03 (Very useful, 96 readings)
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The Softback Preview is a book club with a cheap introductory offer. Unlike most other book clubs, there is no obligation to purchase additional books. Other reviews have covered many aspects of TSP well, so I won't examine the website, pricing policy etc in detail. I will just give an update on the service quality I experienced. The first time I signed up, I chose a nice world atlas, Halliwells film guide, and a philosophy encyclopedia. Three nice, meaty reference books that added up to many pounds in both RRP and weight, for the bargain price of £3 plus p&p. Of course, there is a slight catch. They send you a magazine every few weeks, ... Read the complete review
by - written on 05/08/02 (Very useful, 271 readings)
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Back in October 2001, whilst trawling through another days useless emails. I stumbled across one that caught my eye "3 books for £3!" it said (Postage & Packaging EXTRA in very small, small print!) Now, I have never been much of a reader and mostly buy books to prop up wonky furniture. But this seemed like a bargain not to be missed. For only a few pounds my furniture would be level for years! So, curiosity aroused, I clicked on the provided link and was presented with the TSP website. Having had trouble with these types of club before, I was very wary of the terms and conditions. But to my amazement, not only could I purchase these items at bargain prices, but ... Read the complete review
by - written on 24/12/01 (Very useful, 44 readings)
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I joined TSP (The Softback Preview) back in the beginning of this year. I was quite shocked when I saw the deal. It was three books for £3! That is something that is rare and very unusual these days. I then looked at the commitment side of the club and there was no commitment, I was truly shocked, because book clubs always offer these excellent offers and then catch you out by getting you to buy 4 or 5 books in the first year. When you buy the books you do have to pay for postage and packaging that makes the books suddenly look a lot less than they are in the magazine. I found this site through www.mypoints.co.uk (a site where you collect points and then you can ... Read the complete review
by - written on 21/12/01 (Somewhat useful, 79 readings)
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The service so far has been an absolute joke. I ordered 2 books in September - neither turned up. Since then I've written 4 times, twice to cancel the books, and twice to cancel membership. I've had no response to any of my letters/emails. It's impossible to get through to the Customer Service helpline. I've also received 2 books both of which I cancelled well before the deadline. Had to spend loads of money on postage, as couldn't get through to phone line. Still waiting for refund of postage! One of the books ordered in Sept turned up 3 months late, long after I cancelled it. Would not recommend this club! ... Read the complete review
from Craigy2040
24/12/2001
from rjtinsley
21/12/2001

