Newest Review: ... (not at all as good as HMV), returns police maybe not what you expect and perhaps unlawful in some cases. Remember when making a ... more
Zavvi entertainment..... Never again.
Member Name: debifox
Advantages: ABSOLUTELY NONE!!!!!
Disadvantages: Don't receive order and impossible to contact (if you're wanting a reply)
I bought a product from zavvi entertainment (formely virgin megastores) and i will never order from them again. My order was placed on 6th Oct and I am still waiting for it to arrive even though its been marked as despatched for a month. I have tried contacting them by email and by phone which just constantly rings and have only had one reply asking me for my order number which i have given a dozen times in all my emails. I would advise anyone to not purchase from this website, for christmas especially as its really badly run with bad customer service. I would rather pay more for a better service.
Summary: Cheaper prices means cheaper service or in this case non existant service!!