I so want to love Wh Smiths (WH Smith)

Member Name: dougalboo

Product:	WH Smith
Date:	16/10/08 (45 review reads)
Rating:

Advantages: traditional, variety

Disadvantages: non specific

I have really mixed feeling about WH Smiths. One the one hand, i fugure that it has been around for an age.... I do believe possibly longer than me but am not sure that is possible... anf therefore as a long standing member of the high street shop brigade, should really engage my support. But then on the other hand... aghhhhhh!!!! Get with the times please!!!

They are quite often lovely sized stores, with a large selection of stationary goods and equipment as well as an decent magazine sections goodfor finding specialist magazines and a reasonable selection of books too, but perhaps this is just it. They sell a range of goods but don't seem to specialise in any one thing... consequently whenever I go in they never seem to have quite what I am looking for! And is it just me.. or do staff permanently offer all customers chocolate on special offer ? (oh my God... please tell me I don't look like some sort of chocoholic... it is all begining to dawn on em now :) )

Then there is one of my really big bug bears with high st shops.... why do they put the things that mums with children would like on the first floor and provide only one tint lift? It is just so annoying

I so want to love Wh Smiths........... but it falls so short of the mark!!

Summary: A store that should be so good... but falls short of the mark!