Wh Smiths (WH Smith)

Member Name: danables

Product:	WH Smith
Date:	17/10/08 (29 review reads)
Rating:

Advantages: all your stationary needs under one roof

Disadvantages: long ques, bad customer service

Ooo this shop annoys me on so many levels. Ok heres my rant. Firstly Iv come to the conclusion that the staff just dont care about their customers, most of them are school kids and this is there Saturday job so all I see them do is stand around gossiping and being as slow as possible.

Iv lost count the amount of times Iv stood in a very long que just to buy a paper and there is one person at the tills with at least three others who can see its busy but are aimlessly pretending to tidy shelves or restocking. I thought the customer was supposed to come first, they seem to have their prioroties all wrong.

My second bugbear is that I can never get my pushchair round the isles without banging into a display stand. Iv not got a very big pushchair either so im surprised they dont get more complaints, as the isles are very narrow.

Lastly, why oh why put all thing kids related on the upper floor?

Rant over, I would avoid this shop and go to Woolys instead given the choice!

Summary: Go to Woolies instead its much less stressful