- Premium reviews
- Express reviews
- Reviews rated
- Ratings received
overall experience from website ease of use, the ordering process, communication, quality of product and finally delivery.
I had my computer delivered within few weeks of the order placement.
Here is my short story:
The website (as this is the first place where you will find yourself) is quite nice,it is fast,optimized and easy to use. The "save quote" function is useful for me because I saved few quote then compared them to get the best result.
The ordering process itself was very fast and took no more than one day and I have been notified by emails about the process.
The communication. It was hard to get with the consultants on the phone even when the lives were not busy. The wait time was quite long and the robot was quite annoying. The online support was unable to help me for 3 days, the reason for this is that it is impossible to get them connected. I kept getting disconnected and re-connected with no success.
The delivery took a month but this is understandable because they ran out of stock and I got a free GPU,speakers and screen upgrade.
The final word is- It's ok. The delivery may take forever but the product that you get is top quality.
If time is not a problem- Use Pc Specialist.
Best regards, Optimus 4 Owner
Order No. 480854