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I have been shopping with Kays catalogue for about 2 years and I regularly purchase from them but I probably woudn't recommend their service to friends. They are a handy catalogue to have in the cupboard if you need to buy something in a rush for special occasions or last minute suit for an interview but be prepared to pay over the odds for poor quality items especially their own brands. Granted they do stock alot of branded clothes and I have on times had some great sale items such as diesel jeans half price but generally if you type the item into a search engine you will find the item at a fraction of the price. I commend them on super fast delivery and there have been times that I have urgently needed something before pay day and ordered from them which is why I still have an account. APR is astronomical so I will probably always have Kays catalogue payments leaving my bank account every month paying it off.
I have hit and miss purchases from the La Redoute website I have bought both clothes for the kids and myself over the last year since signing up for the account. Last Summer I purchased lovely good quality outfits for my girls but one of the outfits did not have much wear in it and the stitching came undone only after a few washes. The length of delivery time is ridiculous which is really off putting when there are so many companies offering next day delivery. I would probably purchase more if delivery was free and no in a rush for the items because it takes so long to come back. However I have returned items and they were added bak onto my account quite promptly. I have recently ordered my winter coat from the catalogue whch took a long seven days to come back but when it arrived I love its quality is up to scratch on trend and reasonably priced.