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Member since: 31.08.2004

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      01.09.2004 00:34



      Apart from reception, the hotel staff were rude. The hotel appeared to employ students to try and run the restaurant at breakfast. They were more interested in chatting with their mates about what they had got upto on Saturday night, than trying to serve anyone. Everything was simply too much trouble for the staff. The cutlery at breakfast was dirty. The staff did not seem to care. There was mould growing on the wall in the room all around the window. There was mould starting to grow around the edge of the bathroom. I did not feel safe parking my car in their car park either. It lets down the Holiday Inn chain. I would never stay in this hotel again. I complained to holiday inn's head office. They agreed with my observations and gave me a partial refund of the room price.


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