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jbrown104

jbrown104
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Member since: 15.12.2010

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      24.12.2010 21:08
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      The staff were absolutely amazing, the rooms were spotless, I felt very welcome and I'll be back!

      I stayed here from Monday 20 December and checked out yesterday.

      I was originally booked into a twin room, but didn't realise this til I got in the room. Called reception and asked to swap to a double, not a problem -- they even brought the new room key up to me, which doesn't sound like much, but saved me going down to come back up again.

      Both rooms were absolutely spotless. Bathrooms immaculate. Well-equipped and had everything that a business traveler would need.

      On-site restaurant had a wide choice of menu items; bar was well-stocked. Breakfasts were standard Premier Inn fayre, and I would say that the quality of the food overall was very good.

      I was very concerned about catching my flight back home with the bad weather we'd been having. The hotel staff were fantastic -- they kept all guests informed of flight cancellations and kept offering to check all our flights for us. Throughout my stay the service was second to none, bearing in mind this isn't a 5-star!

      I would definitely stay here next time I'm down.

      Many thanks to all the staff, who made my stay a lot more enjoyable and couldn't do enough for me.

      It really is true - everything is premier, except the price!

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      15.12.2010 20:53
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      All in all, the hotel did exactly what it needed for me - safe, clean, warm!

      Booked this hotel online at 4.25pm on the night of my stay - had to come through from Glasgow for a job interview.

      Unfortunately due to the snow and icy weather conditions at the time of my stay, the arrival experience was a bit of a nightmare. The 'driveway' was like a ski slope, and although it had been sparingly gritted, still felt very slippery. Could they not have opened another exit at the top of the hotel?

      The room was clean, tidy, and generously proportioned. Possibly a list of TV channels would assist your deaf and hard-of-hearing customers, as it was only by chance that I found the subtitled versions of BBC1 - Five.

      Dinner in the restaurant was not very nice. The parsnip soup was good, but the burger let it down because it was like chewing through leather. I had no energy left from the 'trek' down the hill to complain though.

      All in all, the hotel did exactly what it needed to for me - provide a safe base for my one-night stay in Edinburgh.

      I'm used to five-star, so was expecting a culture shock, but was actually pleasantly surprised. You don't want to book five-star in Edinburgh for what, in all essence, was a few hours' sleep and nothing else.

      I would wholeheartedly recommend this hotel to someone who is staying for a night or two - but I guess staying any longer would get tedious.

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