Product Type: Kensington mice & trackballs
Newest Review: ... what, after a few days it gave up again. As it was still under warrenty I contacted Kensington via their website outling the problem. ... more
The MouseTthat LostIt's Squeek
Kensington Ci70LE Wireless Mouse
Member Name: kelly10
Kensington Ci70LE Wireless Mouse
Date: 29/07/10, updated on 15/09/11 (44 review reads)
Advantages: Easy to use
Disadvantages: Slowly fell apart and stopped working
I bought this from Amazon in May of last year for around £20 and is the red version. I choose this one as all the reviews were really good and as someone that had never used a wireless mouse from what I read it seemed ideal for me.
It was so easy to use I was happy with the choice that I'd made. For a novice like me it was ideal. You just open the packet, put batteries in the mouse and then plug the wireless receiver into the USB port and away you go. Simple, quick and easy.
But, alas it was too good too be true. Within 2 or 3 months the rubber seal that goes all around the outside of it started to loosen on the right side. I'm right handed so yes that's where most of the pressure is placed onto it, but I certainly didn't expect that to happen. Within another month or so the rubber seal had actually worn away in that area and I ended up cutting a bit off to make it tidier. I was not happy but it was still working so I decided to plod on with it. Surely at the price I'd payed it should have lasted longer in that department, but as it's the only mouse I've ever had I wasn't sure if this was normal or not.
I used rechargable batteries and I did find that I was having to charge them up every 2 months. I do use my laptop a lot but even I thought that this was excessive. Then again this could have been the batteries rather then the mouse itself.
Earlier this year I found that I was charging the batteries more frequently and after only using it for a few days the mouse just refused to work. I thought the problem must be the batteries so went out and bought some top of the range expensive batteries and after a few days it gave up again. I knew it couldn't be the batteries but I tested them in the TV handset and they worked. I put some more new batteries in and, guess what, after a few days it gave up again.
As it was still under warrenty I contacted Kensington via their website outling the problem. I was expecting them to send a replacement, as stated on the warrenty, but the email I received back was very unsatisfactory. They told me to take it back to where I had purchased it and complain to them. Surely this is a fault the manufacturer would sort out not the seller. I left it a few weeks and contacted them again and I got the same reply.
As this is the only product of theirs I've ever used I certainly won't be using any others and as for the poor response of the customer services I would recommend that no one else does either.
I've not purchased another mouse as I honestly don't know which one would be best. I've decided that I'll just struggle on with the scroll pad that seems to have a mind of it's own.
Summary: If you want a mouse that works for a long time and is good value for money, don't buy this one.
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