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After my experience with this microwave, I will never be going back to Russell Hobbs.
It was given to my Mom last year for Christmas. It seems great for the first few weeks, heated as good as any other microwave and was as easy to use as any other. However, after this period it suddenly stopped heating food. The lights would come on and it would start cooking but I assume a component inside the microwave broke which was vital in the heating process. We were over the warranty period so was stuck with a non-functional microwave. It was going to cost as much as a new microwave to repair so we opted to trash it.
My experiences before it broke are as follows:
The design of the microwave was very nice, the sliver-black design fitted in very well with the other appliances in my kitchen and did not look out of place. Many of the microwaves we have seen around can look a little dated but this model certain does not - it looks modern and stylish.
I really liked the interface of this microwave, it had a dial which made input very easy and meant that there were not a multitude of different buttons which can confuse many people. You can go from putting the food in to having it heated as quickly as possible with this input!
The handle for opening the oven I have found to be a live it or hate it sort of thing. My Mom doesn't particularly like it as she feels it "jutes" out too much, however I really like it as I feel it adds positively to the aesthetic design of the product.
The microwave is a bit on the bulky side, with being a high capacity model it does take up more room than the average microwave, but it does mean you can fit larger items (such as entire meals) into it fro heating without the sides getting dirty as the food spins into them.
Overall, for the time that the microwave worked, I was impressed, but it did end up being very disappointing in the end because of its poor reliability. If you do buy this, just make sure it has a warranty.
I have been told to stay away from all Russell Hobbs products however I do like to give second chances as I know that things can be improved. I have three of those microwaves in 4 month and I am not exagerating in the end I went for a kenwood which I am very happy with till this day. The Russel Hobbs microwave it does look nice and it is easy to use no doubt about. However twice I have put my chicken to warm it out and it came out burned just in few minutes with a lot of smoke ad my smoke alarm went on so it was not very nice. Another time the smoke would come out from somewhere from the back which really worried me and that was my third one already. Not to say that is not even cheap! So, no I will not recommend this model to anyone.
Short name: Russell Hobbs RHM2030