Product Type: Apple in Misc Systems
Newest Review: ... the edging. I initially felt the monitors were corroding due to my interference. I had lots to learn. What was nevertheless evident wa... more
where has the ethic gone
Member Name: DrSeuss
Date: 29/06/00, updated on 23/07/00 (52 review reads)
Advantages: Great hardware
Disadvantages: poor customer support
I love apple. I really do I think their machines are truly visionary honestly. But since Steve Jobs took over I have been bitterly disappointed. Not with the machines they are great as ever, no instead I am disappointed with the service. That used to be one of apples greatest assets. They understood that most users were high end and needed on site assistance. Now apple refuse to do anything but RTB return to base. As well as having to waste the time to return your faulty machine when it goes wrong in the first place you have to phone up a bunch of useless students on a premium rate phone line and wait while they pick their noses and ask someone who knows about this kind of thing. Come on apple stop being so damn commercial go back to the old days of lovely over priced over priveleged machines.