Aria Technology Reviews

I have ordered from Aria 4 times. The first time my order arrived and was complete - no problems except with the brusk call handler. The second order was placed but after 3 days had still not been actioned by them even though the items appeared as instock. I cancelled and obtained from another supplier. The third time, I ordered a laptop and it arrived next day AWESOME! Recently ordered 800Mhz Laptop RAM from them and was sent 667Mhz. Pointed out their error, was told that I must have made the error and would have to return it at my expense even though it isn't my fault! My company builds custom PC's and I find this "service" unacceptable. I think I shall stick with Novatech - fast, friendly, efficient and great value. Aria, you've lost ANOTHER customer.

Aria, Aria you don't care do ya? Products may be cheap, as cheap as a cup of cha, And delivery leave you tickled pink, But why oh why do you use citylink? Weeks ago I received a hard drive caddy, So for the next Vista problem I'd be ready, Only to find a few weeks later, Vista had out lasted my OS ...  Read the complete review

After shopping around for several weeks for a supplier of components I settled on Aria based on the prices. A couple of items could have been purchased elsewhere slightly cheaper but when postage was factored in Aria worked out the best overall price. Goods ordered at 1am in the morning, dispatched in the afternoon and received the ...  Read the complete review

It is so typical that the only time people will bother to write a review is when they have had a negative experience. There are always a handful of people that may not have had the outcome that they hoped for, but in general the customers that have had a pleasant experience won't bother to find a review site to post positive feedback. ...  Read the complete review

DON'T BUY FROM THIS COMPANY!!!!!

i bought a faulty stick of ram on friday but couldn't return it until tuesday because their returns desk was closed!!!

Anyway took it back on a monday and they tested it but said that was fine!! I explained that the problem did not show up until the memory got hot!! They would not give me a refund even though they know me from over the years as a customer and an IT technician. I explained that I had used the online memtest and that it had been reported as faulty!!!

Anyway after half an hour arguing and quoting the sale of goods act at them they decided to give me a credit note!!!!!

For a quite life I accepted it but will never go back again! They are scum and have no interest whatso ever in customer LOYALITY

Summary: They are ruubbish!!!!!!!

I bought my motherboard and RAM from this Company due to another store being sold out over the Christmas period. So I look online at what looks like a great website but that's where the good points go. They are very quick to sell you the products and deliver them but when things go wrong then that's a different story. Having bought from ...  Read the complete review

I had to post on this one as i see a lot of people very unhappy with Aria. My shopping experience with Aria. For many years i have never had big problems or issues with any products apart from stuff not working proper or its a hardware fault that's conflicting with other parts. I went back to them and went to there ...  Read the complete review

I've been shopping with Aria for 5 years and never had a problem. Always get next day delivery even when i've paid for standard (order before 4pm) great aftersales support on the forum and overall very impressed with the prices.

I find it better to ring up to place an order, and the Sales guys are more than happy to help.

The only criticism is some of the descriptions could be more in depth, but a quick google search can fill in the blanks - the price more than makes up for this!

We bought all the parts to build a PC from this lot in August. Windows would not load when it was put together; we emailed them for some support and got nothing. Eventually we decided after no answer from them at all to return the motherboard. A month later still no answer despite countless emails to chase. We call their premium rate line, they ...  Read the complete review

DO NOT TRUST ARIA!! After some small purchases i was happy with i decided to purchase a tv from aria the price and reviews were all good and as before delivered on time. 1 month later my "new" dell lcd tv from aria developed a warranty fault when i called dell they said it wasn't covered because aria purchased it in a job lot of ...  Read the complete review

Avoid Aria at all costs. I had a gift voucher purchased for me by my previous employer when I moved on to another position. Unfortunately Aria addressed it my employer and not me. The order specifically requested that it be sent to me (it was a gift voucher after all - the logic of this is probably obvious to everyone except Aria; Should I rejoin ...  Read the complete review

Before you shop at Aria I would advise you read their returns policy very carefully - there's a wapping 25% charge on any refund they don't consider to be due to faulty goods. I would also advise a visit to the technical/returns desk which is hidden away from the shop floor. Apart from the long wait, you get will get to witness first hand how ...  Read the complete review

http://www.aria.co.uk/Support/News

Aria Are doing something about their CS Team, i think the forum members are doing a petition to get Saturday customer service lines

Bought a monitor from aria, this was faulty. Asked for another one this was also faulty. We then asked for a refund after losing confidence with this company. We emailed and phoned them but had no reply from them for months.We wrote to them to say we were taking them to court and still no reply. In the end we took them to court and won this ...  Read the complete review

The prices are cheap but you certainly get what you pay for. I purchased an item which was defective and was refused a replacement with no reason given. When I requested a reason no reply was received. Customer service department of this company are like worms when something goes wrong, they try to wriggle out of their responsibility in any ...  Read the complete review

Cheapest prices and fast postage are all that this company has going for it. Their customer care and after sales support is non existant. If you purchase is faulty, not delivered or you want a replacement/refund then you might as well wait for hell to freeze over first. All these high rated reviews are not worth a thing. You paid and ...  Read the complete review

They miss-advertised a cable as being made by a particular manufacturer, but the cable supplied was a cheap make with no manufacturers name. So I sent it back. They take an age to deal with returns, and only did so when I threatened them with Trading Standards. Their policy clearly states they will refund all postage costs, but they didn't. I ...  Read the complete review

Aria supplied a defective product, and ignore communication. They sent the wrong (cheaper, used) machine (Dell 924 instead of the Dell 964 ordered and invoced), with no instructions or software and empty ink cartridges. I have repeatedly written, e-mailed, phoned and contacted their website messaging service, but six ...  Read the complete review

If you are thinking about buying new components or electronics, think twice before buying from Aria.co.uk. I know how things work there, they're Customer service staff have been severly cut down and outsourced, and the staff that are still there are useless. Their returns department is a joke with RMA's being backdated since just after last ...  Read the complete review

WARNING DO NOT TRADE WITH ariaPC I bought few items on 01/05/07. First I had a burning smell coming out of ASUS MM19SE TFT monitor and had to ring five times in order to get the RMA number, I sent the unit back on 09/05/07. I rang three times enquiring about my refund, I was told that the unit was still with the testing technician and had not ...  Read the complete review