CCL Computers Reviews
Product Type: other in Misc Systems
Newest Review: ... service, CCL Computers Ltd. were "sorry" that something had gone wrong and the order wasn't shipped. I've paid £5.99 for 'next day' and the item hasn't turned up so I get on the phone (twice, I as disconnected on the first attempt...Gggrrrr.) and explain that I want my £5.99 refunded and to compensate me for being incarcerated all day, I requested next day earliest couriered delivery possible so I didn't waste any more of my time. They agreed to this but not to refund the £5.99 as this was to be an "upgraded" service. Bearing in mind that they have so far failed to provide ANY service except to take my money I thought... more
Customer CCL Computers Reviews (46)
by CRAIG3434 - written on 03/05/13
Got a graphics card from cclcomputers, worked fine for 2 years then stopped working.No big a deal, these things happen, I thought, I contacted ccl with warranty card in hand wanting to return it.They would refuse to change it because it they said it only had a 2 year warranty.BULLCRAP the warranty slip in my hand told me it was a 3 year warranty.I contacted asus who changed the card no worries.I phoned ccl computers to tell them and they were still adamant my card was out of warranty.Don't trust them, If I never contacted asus it would have cost me another 250 quid to replace.The company seemed appealing as the prices were competitive, plus they accepted paypal, something I think is handy for purchasing items online, But the customer service leaves something to be desired
by audiomale - written on 04/12/12
One of the worst and least reliable companies!!! For information on availability of products do not have nothing to do with reality. So I really do not recommend!!!Now I am a really concerned about my refund , how long it's gonna take? :(((
by Julian - written on 06/09/12
Having waited in all day for my 'next day' delivery from www.cclonline.com I was becoming slightly suspicious at around 4:45 that all was not well. And yes, it wasn't. Despite when placing the order, picking up the phone and speaking to a human being and specifically paying for the next day service, CCL Computers Ltd. were "sorry" that something had gone wrong and the order wasn't shipped. I've paid £5.99 for 'next day' and the item hasn't turned up so I get on the phone (twice, I as disconnected on the first attempt...Gggrrrr.) and explain that I want my £5.99 refunded and to compensate me for being incarcerated all day, I requested next day ... Read the complete review
by - written on 29/07/11
Thought it was a one off when I received a pre-opened and used GTX 460 graphics card back in March (which also turned out to be an inferior model to the version advertised). I would have returned, but didn't want to be without a machine for 1-2 weeks. Unfortunately my brother has just received ANOTHER pre-opened graphics card (a KFA2 580 this time) - the security seal was broken and the card appears to be faulty (constant crashes, display artefacts), so was presumably returned as faulty then re-sold.Massively unimpressed by service to-date. They often stock too good to be true deals that are £10-£20 cheaper than a professional outfit like Scan.co.uk (daily deals are good!), but I'm realising this is false economy and possibly even fraudulent. It's possible it's a sub-supplier that's at fault, but 2 refurbs-as-new in the space of a few months is utterly appalling.
by Snabaw - written on 09/06/11
Bought another laptop from them sometime ago for £1000. Works fine but kept coming up as "Joe's Computer". Wrote and asked them if this was a used, refurbished item twice. No reply. Left it as it seems to work OK. Looking and comparing prices with other sites and they are way too expensive. Never again and certainly wouldn't recommend.
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All these and are taken from reviews of the dooyooCommunity.
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