Appalling company! (CCL Computers)

Member Name: Keith H

Product:	CCL Computers
Date:	11/02/09 (37 review reads)
Rating:

Advantages: none

Disadvantages: everything

ordered an item on 26 Dec, which was shown as instock. Expected delivery Jan 4th. On the 6th I get email that item is out of stock and on order. They send it out on 13th when I was at work. Tried again next day. This time they left a calling card for me to arrange a new delivery. I arranged it for the Fri and took the day off work to be there. Item doesn't get delivered. I call delivery company to see what's going on. Turns out CCL have to approve the redelivery, and the courier company is waiting for them to call. I call CCL to tell them they what they need to do... and they say I have to pay for it again because they had already tried twice. I was home from the 26th to the 6th. If I had know they would take 3 weeks to send it then I would have given my work address to get it. Morons. I asked for a refund and the argumentative man said they can't refund the delivery costs. Month later and still no refund. Have now asked Visa to get my money back.

Summary: avoid at all costs