Product Type: other in Misc Systems
Newest Review: ... the phone had not been used when i initially showed the phone to my brother he glanced over it and wanted a different phone. The p... more
Company of con artists
Author Name: Joethe show
Advantages: Close by.
Disadvantages: Untrustworthy and manipulative staff. Unclear and unfair pricing system.
I hate CEX and they remind me why everytime I deal with them. Sold my iPhone 4 32GB in October to them. The website quoted £350 but I was only offered £210 in store. The Phone was in perfect condition and had no cosmetic damage. I supplied the box and all accessories, and when I argued the offered amount was told that with the release of the iphone 4s (which was released the day before) demand was low.
2 days later I walked past the same CEX store, which had an IPhone 4 16GB for £410!!
A week later my girlfriend sold her damaged iPhone 4 16GB in the same CEX store, with no box or accessories, and was given £243! Do they make up their prices as the day goes on?
Finally, I recently went to sell two PS3 games in the same local CEX store. (why I continue to go there I don't know). They informed me that my account had been banned, because the original iPhone 4 I had sold them had been blocked, and I would be receiving a letter in the post to pay back the money!!!
To say I was surprised was an understatement, and was spoken to like a criminal who deals with stolen phones. The iPhone I sold was legally mine, which I had bought outright from O2 and upgraded to a 4s. It is now months after I sold it to them, and I refuse to believe that it has been blocked, or that there is anything wrong with it.
When I receive their letter I will be sending a strongly worded one straight back.
Avoid CEX, in particular both of there Croydon branches.
Summary: Avoid at all costs
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