Dell Reviews

********************************************* Update - Dell seem to have forgotten the meaning of customer service over the past month. There was a very good link between the order entry, factory and customer services teams, but now they seem to be getting everything wrong. I have had several things turn up with parts missing. ...  Read the complete review

Here is a quick update on the latest developments. After getting no response from Dell for 2 weeks a letter was written to the customer service manager expressing my anger. He phoned and apologised and offered to get the laptop picked up and checked out. Well this should have been sorted out much sooner. Anyway my laptop minus hard disk (they ...  Read the complete review

I bought a PC from Dell just before Easter 2000, ordered it online and had no problems with payment or finding out when it was going to arrive. It took them about three weeks to put it together but they called me the week before delivery to confirm a time, which was nice, especially since it did indeed turn up on time - unlike a lot of other ...  Read the complete review

I have recently purchased a Dell 2400 Poweredge server as part of an order with half a dozen PC's for a workgroup. Quite mystifyingly, each time I called Dell, I was given a very different quote for the order, each time less than the last! The server is a 733Mhz single processor supplied without monitor. I was most ...  Read the complete review

So, back at last on dooyoo.co.uk after my Dell PC’s hard-drive decided to devour itself, after just one month of use. Excellent stuff. So, what better than to write a review of Dell computers/customer services to get the ‘ball rolling’ again, as it were (ahem)! Needless to say, this review is bound to conflict with the glowing ...  Read the complete review

Do not buy your computer from Dell! If you take something away from reading this, it's that. Why? Because they simply, and literally, fail to deliver. Having ordered a PC from them nearly 3 weeks ago I am still waiting from it to arrive. And despite constantly calling them they still haven't got their act together. The blame, they say, ...  Read the complete review

Dell computers seem to be the office standard wherever I work. I think that they have become the office standard due to performance, reliability and support from their technical team. All of these things are essential for a modern office. Saying that, they are not cheap. I looked into purchasing a Dell for home because I had never had a ...  Read the complete review

What's your biggest fear when purchasing a new computer? For most people it would be forking out extortionate amounts of money for a bit of kit that is bad news for the second you get it out the box. This is exactly what happened to my parents when they bought a very expensive, so-called 'top-of-the-range' computer from Dell. Now I ...  Read the complete review

After finally deciding to pension off my Fujitsu after 6 years faithful service it was time to find a new PC. I did the usual thing, magazines, PC World, the Internet. What I don’t know about hardware now just is not worth knowing. The big problem was clarification, I knew exactly what I wanted but getting companies to change their basic ...  Read the complete review

I work for Walsall MBC, for sometime we brought various Dell desktops from their Optiplex range. Firstly the PCs were very good and quite reliable, although they weren't the cheapest. If we did get a hardware fault, the biggest problem was their so called on site maintance. When we tried to call their support we could often ...  Read the complete review

Are you looking for a new PC? Well you will probably have purchased every magazine on the market and be an expert in CPU speeds, RAM, and benchmark tests by now! But I bet your still none the wiser as to which machine to plump for. The trouble is whatever you buy will be out of date in six months and obsolete in two years! ...  Read the complete review

We use Del PCs & Servers as our standard desktop & have a about 300 in total. We are currently in the process of replaceing serveral servers & upgrading our older Dimension's to Optiplex GX110's. The actual Optiplex PC themselves are very good - slimline desktop design, quite & fast with built in audio speaker which is ...  Read the complete review

In January this year, I had urgent need of getting a laptop for work use. Speaking to a Dell salesman, I was informed it would take up about 10 working days to get a machine tested etc and en route. The salesman advised me to try their Refurbished outlet, who would be able to get one to me in a couple of days. This was cool I thought, as I hate ...  Read the complete review

Having taken the plunge and bought a Dell PC system, I feel that I am in a position to provide a worthwhile opinion about them. From start to finish I have nothing but praise for the way Dell dealt with my purchase. I was very hesitant at buying a new system online and so I researched my requirements from Dell’s website, which allows you ...  Read the complete review

Dell computers are fantastic we ordered a computer and it arrived within the week, exactly on time on the correct day as arranged by the Customer services assistants in the office on the end of a free phone number. I couldn’t be happier with the computer I received it has met all my expectations and even exceeded some, my expectations are ...  Read the complete review

I feel that Dell are probably the most reliable PC's in todays market. I have, and several of my businesses use them for several years. The specifications are well balanced, whether you want it for home or business use. The components are well sourced, put together well, and produce a good system. Don't get ...  Read the complete review

Our first PC, a 386, was self-built; but in 1998 we upgraded to a pentium2 350. After examining a number of options, including those at PCWorld and Tiny, we settled on the current (at that time) Dell products. We were able to get our choices of a DVD drive, zip drive and sound card included in the package and placed the order just ...  Read the complete review

I purchased this my first PC from DELL online in April 1998. The Dell Dimension XPS R400 had just been released and this was first purchase online at around £2000. I was able to order slight changes to the base specification without being penalised for having a bespoke PC system rather than a mass prepared one. The order fullfilment was ...  Read the complete review

As I said above, the machines from Dell are good enough for that extra price hike. This is certainly well spent money when it comes to support queries as the people at the other end tend to know what they're doing. The kit itself has always been impeccably built. No rotting cables held in with sticky tape here. Chassis ...  Read the complete review

It's hard to know where to begin, really... Firstly in pre-sales - I ask that my desktop (a Dimension desktop) be supplied with a SCSI card. I'm told that this isn't an option (???!) as there isn't a SCSI card which is certified for use with the machine (hard to believe but true). When the machine turns up I install a bog ...  Read the complete review