Dell Malaysia

Description: Dell is a direct partner to businesses and consumers that delivers innovative technology and services.

Newest Review: ... have two different recommendations for you: 1. If you are a private customer, don't come closer to DELL Malaysia than 10 ... more

... meter. In case you need their support. And for notebooks with non-standard parts, you do need them. 2. If you are employed by a rich company and you can get 24/7 support for the whole life-time (and beyond); and Mr. Rich Boss pays, DELL is a great place to order your equipment; at least support-wise. Finally, to be absolutely clear on what I expect: Sure, 24/7 is necessarily much more expensive. No complaints. I don't expect any quick solution from 'next business day'. But what got on my nerves - and what I hated - was t...more

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Dell Malaysia: Two very distinct classes of support only (436 words)
by - written on 01/11/06 (Somewhat useful, 239 readings)
Rating:

Exactly for 5 years by now I have been dealing with DELL Malaysia (Support). And it was a down-hill experience. While my first qualms were dealt with properly later on that handling of problems became worse and worse Oh, by the way, did I write a report on my Inspiron 8100 ? It had to have about the following replacements: CDRW 2x, hard disc 2x, keyboard 1x, motherboard 1x, floppy-drive 1x, power adapter 1x. I was kind of known to them, after so many problems, and all real problems. Still, the more time went by, the more moronic became the pre-fab 'answers'. It became more and more difficult to get a proper replacement; which is identical to get a technician ... Read the complete review