I used to buy a lot of computer products through mail order, and a number of things I bought were from Eclipse Computers in Coventry. I found them to be awful at customer service, and delivery of items. About two years ago a shop opened near me in Haywards Heath called Eclipse Computers, and I thought they were a division of the one in Coventry. My friends started to recommend them, and after a while I went in, only to discover that they are an independent company, and they offer online ordering at a better price than the one in Coventry, and incredibly good service. I think that some of the reviews in this section by other people refer to Coventry, and not Haywards Heath. I would heartily recommend them to anyone.
I had to go offline recently due to loss of computer. You know what thats like very inconvenient,and you lose contact with people. I found my local shop called Eclipse Computers, and realized they had an Internet Cafe section. The staff were very polite and helpful as I am a bit slow at typing and having M.E. often slow in thinking but their helpfulness overcame that ,also they had a printing facility so you could print from the computer you are using ,the printer is located on the other side of the room. I was very pleased because I was able to recieve an E mail from my friends in India, saying they were safe after the earthquake . This shop was in Haywards Heath, Sussex thumbs up for their service. Price per hour 3 pounds .You can use the computer for 15 minutes ,and 30 minutes.
When I decided to upgrade my computer, I was on a tight budget, so for a long time I watched adverts to see what prices were doing. All the time, Eclipse had the lowest prices. Eclipse has a wide range of hardware available, all at very reasonable prices. A very handy feature in their adverts was the motherboard list - each one is listed with all its features, maximum RAM/CPU, etc, which I very rarely see, considering the motherboard is probably the most important part! When I ordered the parts, I had a phone call 2 days later to tell me some prices had gone up, and some had gone down. That was fine by me - I ended up saving £10! After the phone call, the parts arrived 2 days later. They also fitted the CPU to the motherboard for me as well! That was one part of the upgrading I wasn't looking forward to. I did have a few problems, mainly with my old monitor being incompatible with the new parts. I made a few phone calls to tech support, and each time I got through almost straight away, and they were very helpful. The only disadvantage of Eclipse is that they don't sell any software, so I'm hunting again for somewhere that sells Windows cheap!