Evesham Reviews
Product Type: other in Misc Systems
Newest Review: ... meant that they were far too unstable to use as work machines. In the end we sent them back to Evesham - twice - to have them repaired. Both times they came back with exactly the same problems. At this point I phoned Evesham to tell them we were returning the computers as faulty and we wanted a refund - that's when things went from bad to worse. They claimed they wouldn't refund the machines because it was a software fault and was probably caused by something we'd done to them - this despite the fact that after they'd come back from Evesham the second time (documented as fixed and tested by their own support department) we'd literally o... more
Customer Evesham Reviews (53)
by Louis Bornman - written on 14/04/08
Rating:
Nav-cam 2007 tech support does not exist. Phone number to US tech support 866-268-8515 goes to nowhere, does not even ring! Email to USAsupport@nav-cam.com never recieves a response. Email to customer care in UK only gets an automated response. Customer support is zero. I would never recommend any Evesham product to anyone, anywhere! If (when) something breaks you are on your own.
by Ana - written on 05/12/07
Rating:
Dreadful. Slow, expensive, average quality and 20 days later I am still waiting to get my money back after returning the laptop.Will never buy from them again and would recommend others not to.
by ColinA - written on 11/10/07
Rating:
As of the date of my writing it appears that Evesham is a company in trouble, and the quality of its products and services seems to reflect that only too well. Our company purchased two premium laptops (>2GHz CPU, 2Gb RAM, 512Mb nVidia graphics cards) back in June 2007 for £2,000 each. When they arrived neither of them worked properly; they would boot up as far as the Windows screen, then blue-screen or reset or display some other pretty unhealthy symptom. Occasionally they would boot up, but even then they'd sometimes just re-boot unexpectedly. We spent many hours on the phone to tech support trying to rectify these problems and eventually an ... Read the complete review
by TESSA BELL - written on 31/08/07
Rating:
EVESHAM TECH SUPPORT DOES NOT EXIST! i HAVE BEEN WAITING EXACTLY A WEEK FOR A REPLY TO MY EMAIL REQUESTING HELP AS MY DEC 06 COMPUTER FREEZES DAILY ON STARTUP. I HAVE SENT TWO FURTHER EMAILS AND NOW HAVE WRITTEN TO THE MD BUT I HAVE HEARD NOTHING FROM THEM. I REFUSE TO USE THEIR PREMIUM RATE TECH SUPPORT LINE AS THEY DO OFFER THIS EMAIL SUPPORT AS BEING ANSWERED IN 24 - 48 HOURS. ALSO THE COMPUTER WAS BOUGHT WITH A PROMISE OF A FREE VISTA UPGRADE. I WENT THRU THE TEDIOUS APPLICATION FOR THIS BUT THE COMPANY TOOK 4 MONTHS TO DO NOTHING AND THEN MY CREDIT CARD'S DATE EXPIRED. THEY EXPECTED ME TO GO THRU THE WHOLE PROCEDURE AGAIN BUT COULD STILL GIVE ME NO ... Read the complete review
by geoff watson - written on 23/08/07
Rating:
totally disgusted with experience of Evesham. Ordered laptop which was delivered many weeks late.Fault developed and spent HOURS on phone to support 0870 number.Eventually Evesham organised collection-even this was delayed due to a dispute they had with their carriers. Phoned 2 weekslater re progress (none) after being kept on phone for 15mins. Their income from phone calls could exceed that from selling computers ? Will never ever deal with them again but there is no rating of -5 available or I would give ... Read the complete review
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