Evesham Reviews

Nav-cam 2007 tech support does not exist. Phone number to US tech support 866-268-8515 goes to nowhere, does not even ring! Email to USAsupport@nav-cam.com never recieves a response. Email to customer care in UK only gets an automated response. Customer support is zero. I would never recommend any Evesham product to anyone, anywhere! If (when) something breaks you are on your own.

Dreadful. Slow, expensive, average quality and 20 days later I am still waiting to get my money back after returning the laptop.
Will never buy from them again and would recommend others not to.

I seem to have been one of the lucky ones. I've had an Axis1800 for 5 1/2 years and it has given good service. When the original 60 GB hard disc broke up Evesham fitted a new 80 GB disc the next working day, and I have had other good service from them, advice by email being particularly helpful. The power unit didn't have enough spare ...  Read the complete review

As of the date of my writing it appears that Evesham is a company in trouble, and the quality of its products and services seems to reflect that only too well. Our company purchased two premium laptops (>2GHz CPU, 2Gb RAM, 512Mb nVidia graphics cards) back in June 2007 for £2,000 each. When they arrived neither of them worked ...  Read the complete review

EVESHAM TECH SUPPORT DOES NOT EXIST! i HAVE BEEN WAITING EXACTLY A WEEK FOR A REPLY TO MY EMAIL REQUESTING HELP AS MY DEC 06 COMPUTER FREEZES DAILY ON STARTUP. I HAVE SENT TWO FURTHER EMAILS AND NOW HAVE WRITTEN TO THE MD BUT I HAVE HEARD NOTHING FROM THEM. I REFUSE TO USE THEIR PREMIUM RATE TECH SUPPORT LINE AS THEY DO OFFER THIS ...  Read the complete review

totally disgusted with experience of Evesham. Ordered laptop which was delivered many weeks late.Fault developed and spent HOURS on phone to support 0870 number.Eventually Evesham organised collection-even this was delayed due to a dispute they had with their carriers. Phoned 2 weekslater re progress (none) after being kept on phone for ...  Read the complete review

bought an evesham pc from asda, thought good value £350 complete with 17" tft monitor, now i know how there cheap, wont load software, ask for advice from evesham and asda, reply- try downloading software from internet, how can you when cant get on internet! finnaly got refund from asda, while waiting for refund another 2 came back with same ...  Read the complete review

Terrible service. Fed up hearing them blame their courrier service for everything as if they have no choice in who they use to collect their computers. Other companies manage to deal with courriers, don't they!! 4 weeks since logging the problems on my laptop, and £10 poorer in phone bills, and it still hasn't been collected despite 3 collections having been arranged. No phone calls to warn of, or apolgise for non-collections either.

T

what a complete waste time i ordered a playdock on the 1st of june which was supposed to be in stock at the time but within a day i recieved an email to tell me it was out of stock and would know be the 5th of june ok no problem untill the 5th of june arrived no playdock no email when i phoned i was told it would know be arriving on the 14th and i ...  Read the complete review

3 month since i have purchased my machine , i had numerous problems , which required re installations , and even replacement of some parts.Which is not what i expected considering a high price i had to pay for it. Now i am looking at upgrading my RAM,and i find that the motherboard it has , is simply not upgradeable due to its low quality. 700 quid for this is a rip off!

I purchased a top-of-the-range machine from Evesham about 18 months ago. It was expensive, and came pre-loaded with the usual amount of rubbish software. More special offers for ISPs, antivirus etc than you could shake a stick at. Needless to say it crashed badly about a couple of months in. The help desk were quite responsive, talking me ...  Read the complete review

Evesham Technology should be avoided at all costs. I have experienced appalling service, in all areas. I purchased my Evesham Quest Nemesis after reading laptop reviews and vendor websites. I called Evesham for guidance as I am not the worlds' greatest computer expert. I told the sales person that I wanted to use the laptop for ...  Read the complete review

on the 23/12/2006 my computer was returned to evesham to fit a new vidio card & returned back to me on the 04/01/2007. this card had obveously not been tested as the tuner was set to america & the fer east no sign of any europeon or brittish stations on the tuner. I spent five hours on the phone the next day with one of eveshams ...  Read the complete review

Watch out for delivery and instillation dates. They are not the same. Delivery is one day, instillation the next. This is not pointed out to you by sales staff. Only the day before was I informed of this. So you may have to take two days off of work. When I said this was not acceptable, I was told ...."thst is the way it is !"

We have 2 evesham computers. One we have no trouble with. the other had a fault and after several home visits it had to be replaced. after two years it broke again and evesham came and repaired. I am very impressed with the customer service i received and the patience of the advisor. they did an onsite visit after the warrenty had just expired. I ...  Read the complete review

After 3 Evesham's I had no doubt about buying my 4th in May 2006, what a mistake! Despite onsite warranty, they insist I send it back each repair. So far it has been back 5 times in 7 months! The 1st 3 times back they missed the processor and memory fault, insisting there was nothing wrong. Customer care is appalling, you never get to speak to the ...  Read the complete review

Look at dates, you will see Evesham used to be brilliant at customer care, not so now! I bought my 4th system from them in May 2006 and it's been hell! Now back for it's 5th repair despite having onsite warrenty, which they refuse to honour!
They don't have a clue and clearly don't care!

If you are looking for service and backup look elsewhere! Battery on my laptop failed after 2 months and I was told in no uncertain terms "tough". Replacement has lasted 3 months and this manufacturer could not give 2 hoots once they have taken the money.
This was my second machine so I should have learnt. Customer service rated zero

I bought an Evesham Voyager Cinebook which was a range which had just been discontinued. It came with a 1 year warranty. After 16 months it died and I wanted to send it to them for repair. They were not interested and gave me the name of an alternative. It cost over £1000 so was worth repairing however it ended up costing me £200 . These ...  Read the complete review

Buying an Evesham Quest Roma laptop was a serious mistake. The machine failed completely after 7 months. They refused to come on site (for which I had paid extra) so the machine was returned to them. After 5 weeks they did what I suggested - cannibalised another machine. But they did not even look at fix a second fault. The machine is now 10 ...  Read the complete review