Hewlett-Packard

I would describe HP as cowboys. I have one of their £600 Pavilion PC's and a 22" monitor neither of which have worked properly since they were installed. The monitor has been changed about three times and the PC has been sent back for repairs. Now, a year later, it has packed up again but HP simply laugh and say 'out of warranty'.
Most of this firm's computers run for three years or more without any problems and HP is the exception.
MY advice: give HP a wide berth and buy another brand.

HP Customer Service are extremely helpful and efficient. After six weeks of fighting with every possible option to overcome non-connection, we had been through repeated correspondence with Netgear and they did try, albeit often repetitive, to get to the bottom of the problem, but they couldn't resolve our difficulty. Virgin Media then took the helm and they were very patient with my lack of PC expertise, until they discovered I didn't buy the router from them. The adviser went through a lot of options and many had already been done, but, as a courtesy and off-chance, I went through them, to no avail. Once somebody in his office told him not to spend time on ...  Read the complete review

Firstly nothing is worse than a LaserJet that doesn't print. However the fact is that many times it's one of the consumable items which causes the problem. Consumable items are normally: toner, paper, fuser, drum, rollers and separation pads. Sometimes in larger LaserJets you'll need an engineer to fit the fuser because it's a screwdriver job - other machines it's just a "pull out and slot in" affair which you could do yourself! Take TONER ISSUES for instance. Do you have annoying lines going down the page or shadowing? This can sometimes be corrected by replacing the toner. Simple and job done! (Of course if the lines are ...  Read the complete review

I have had a Pavilion 8750 for nearly a year now and love it! - Advantages: Reliable, Fast, Easy to use software - Disadvantages: None! as of yet

I purchased a HP 5640 in Oct or 1999. I had trouble right from the start of the investment. It would not load programs properly, shut down my virus scan at will, kept giving me error messages. Through several phone calls that we had to pay for since they do not have a 1-800 line for tech support. They decided to take the computer in for repair. This was after they sent me a part to install myself. They had the compurter for several weeks. When I got the computer back my warranty was almost expired. I was still having trouble. I found out that the virus scan shut itself down and my computer got a worm. One more phone call to hewlett and they walked me ...  Read the complete review