Jungle Reviews

Appalling, Uncaring "Service" - Advantages: Online ordering, erm, nothing? - Disadvantages: Misleading Order Tracking, No response to emails, No idea if orders will arrive

This retailer is a well developed and reliable retailer. The depth of stock is alittle light in some areas but in general most price points are covered. They seem to have e reliable set up where you could purchase with a great deal of confidence, I say that without ever having to make a complaint or return. What I have found is that they are not ...

Great if nothing goes wrong, a nightmare if it does - Advantages: Fast web site, Good selection of products, Generally good prices - Disadvantages: Poor customer service, Emails disappear into a black hole for many days

I ordered a DVD from Jungle in December 2001 as a Christmas present. I checked the order status page a week later and the delivery date had slipped back to 27 December - so I rang Jungle customer services and cancelled the order. That was on the Tuesday. Two days later the dvd was delivered to my house. I rang Jungle again and was told ...