Medion UK Reviews
Product Type: other in Misc Systems
Description:Electronic and IT online store.
Newest Review: ... involved!) whereby they offered conflicting diagnoses of the the problems - it was hardware.... it was software .... they would only offer a warranty repair ..... oh maybe they would offer an exchange .... even though they had terms and conditions that allowed for a full refund within 14 days of receipt irrespective of whether the machine was faulty or not!. I had asked 3 times for a refund ... more
Customer Medion UK Reviews (65)
by George Melia - written on 01/09/13
I bought a Medion a few years ago and it recently went belly up. For the money I spent on it, it turned out not to be worth it. I would not buy another one. I had to revert back to my old 11 year old custom built model running on XP, which I am typing this on. Unfortunately I also recommended one of them to a nephew of mine and he is now having trouble also. I think Medion PC's have an inherent fault in them and they should be severely reprimanded over it. Never buy a MEDION. I would have preferred not to give any stars let alone one star.
by - written on 04/07/13 (Not useful, 140 readings)
Having had endless problems with a rubbish Medion laptop, I had days battling with their hopeless customer service (no service involved!) whereby they offered conflicting diagnoses of the the problems - it was hardware.... it was software .... they would only offer a warranty repair ..... oh maybe they would offer an exchange .... even though they had terms and conditions that allowed for a full refund within 14 days of receipt irrespective of whether the machine was faulty or not!. I had asked 3 times for a refund - a they ignored these requests - I had to threaten them with legal action through the small claims court - and eventually this made them give my my RIGHTS! . Read the complete review
by Warren Hooper - written on 19/06/13
Medion Akoya E4212 This machine took days to arrive from Germany and within a few days started to fail - the touch pad was sticky and kept freezing - after this more and more problems developed - including a typing speed which took 4 seconds foreach letter to appear on the screen. Meanwhile Medion's so called customer service were non-existent and so far have failed to take any remedial action whatsoever. Do not buy anything from this company - they are rubbish.
by ANTHONY LONG - written on 19/05/13
you have to call helpline and send it back to GERMANY by DPD, you will be sent a label to stick to box take note of tracking number, my PC has froze on a number of times and been back 5 times ,latest in 2012 & 2013 came back faulty had to send letters as they do not accept emails, now after sending copies of all faults and complaints they are going to replace my PC
by DMGbus - written on 10/01/13
I own two Medion computers.One of them was bought from Aldi stores and came with a so-called "three-year" warranty.At just over 2.5 years old my All In One medion computer has failed, several months before the "three year warranty" expires.Failed 23 Dec 2012. Won't boot up, recovery fails.27 Dec 2012 eMailed / online support Medion UK.Response from Medion "we'll reply in 3 working days".Here I am on 10 January 2013 still waiting for support / solution.Looks like I'll need to complain to Aldi (the retailer).Replacement computer (by Lenovo) bought.I don't see myself buying another Medion computer in the future unless Medion honour their warranty.
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