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MESH SUCKS -  Mesh Computers Misc Systems
Mesh Computers 

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MESH SUCKS (Mesh Computers)

michael

Name: michael

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Product:

Mesh Computers

Date: 22/03/08 (167 review reads)
Rating:

Advantages: Cheap

Disadvantages: will let you down

Think twice before buying anything from this company. They are lovely when you place an order, so easy to get through, polite and attentive. Once ordered however the truth hits home, 20 minute waits and constant redirection when chasing up your order, if you are lucky. Mine arrived 3 weeks late and damaged! I had to wait a further 6 weeks before the replacement arrived. All was well for about 8 months then one day it just turned itself off. I thought ,no problem, as I had invested in mesh's platinum next day on site repair warranty. It turns out that this doesn't really mean next day but next available technician. Two weeks later one turns up with the wrong components. Second visit, fits a new motherboard, no luck, needs new graphics card. Two weeks later turns up with 2 new cards, both faulty. Three weeks later, turns up, whoops thought I needed a new motherboard, no cards in stock. Two months without a computer, still waiting. My advice is go elsewhere, a company which does not constantly lie, refuse to call back and delivers the goods, such as Evesham or Dell, who both know what customer service means. It is just not worth the agro to save few pounds.

Summary: Do not make my mistake

Last members to rate this review:
(2 members total)

PowderPuff69%2Fsurj1%2F

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Overall rating: Very useful

Last comment:

PowderPuff69 - 23/04/08

I ended up sueing Mesh in the County Court after my PC package didn't work out of the box and they failed to respond to my emailed letters requesting a refund. They responded pretty quickly after I sent a copy of the online paperwork from the County Court to their Services Dept and Managing Director :o) I got my refund and court costs back in about a fortnight!
This company employs all the tricks in the book not to provide customers with good service and refunds where necessary. My Advice? Don't mess about with them . . get tough from the start and don't wait more than a week before lodging a County Court claim for a refund. You can do this online at HMCS Money Claim Online, it's very easy to use and once you file your claim its issued within a day or so and sent to the company.

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